Contact us

If you find that you have a question or query that is not covered by our FAQ section, you can use the contact details listed below to get in touch with our friendly customer service team.

Live Chat

Click the link below to chat online to one of our friendly customer services team. Our Live Chat experts are here to help resolve any issues you may have so please don't be shy!


Phone and fax numbers

Order line (8am to 8pm GMT)*

Tel: 0845 602 40 40

Fax: 0845 606 42 42

International Order line (8am to 8pm GMT)*

Tel: 0044 1248 679 395

Fax: 0044 1248 673 257

Customer services (8am to 8pm GMT)*

UK: 0845 602 30 30

International: 0044 1248 679 395







Please note the Easter contact centre opening times:

Good Friday 18 April - 10am – 4pm (GMT)

Saturday 19 April - 8am – 8pm (GMT)

Easter Sunday 20 April – CLOSED

Easter Monday 21 April - 10am – 4pm (GMT)

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online exclusive promotions through the phone or post.

Postal address

Order by post

To order by post please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*


The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Enquiries & Comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:


The Book People Ltd
Customer Services Dept
Parc Menai
Bangor
LL57 4FB

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online exclusive promotions through the phone or post.

Press enquiries

Members of the press and media can contact the Book People with all enquiries and requests using our online form or the postal address below.


The Book People Ltd
Press Enquiries
Catteshall Manor
Catteshall Lane
Godalming
Surrey
GU7 1UU

© 2014 - The Book People Ltd.