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Contact us
If you find that you have a question or query that is not covered by our FAQ section, you can use the contact details listed below to get in touch with our friendly customer service team.
Live Chat
Click the link below to chat online to one of our friendly customer services team. Our Live Chat experts are here to help resolve any issues you may have so please don't be shy!
Phone and fax numbers
Order line (Opening hours - 8am to 8pm, 7 days a week)*
Tel: 0845 602 40 40
Fax: 0845 606 42 42
ROI Order line (Opening hours - 8am to 8pm, 7 days a week)*
Tel: 0044 1248 679 395
Fax: 0044 1248 673 857
Customer services
(Opening hours - 8am to 8pm, 7 days a week)*
UK: 0845 602 30 30
ROI: 0044 1248 679 395
*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online exclusive promotions through the phone or post.
Postal address
Order by post
To order by post please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*
The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB
Enquiries & Comments
If you would like to contact our Customer Service Manager by post, please send your questions, comments or complaints to the following address:
The Book People Ltd
Customer Service Manager
Parc Menai
Bangor
LL57 4FB
*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online exclusive promotions through the phone or post.
Press enquiries
Members of the press and media can contact the Book People with all enquiries and requests using our online form or the postal address below.
The Book People Ltd
Press Enquiries
Catteshall Manor
Catteshall Lane
Godalming
Surrey
GU7 1UU