About us

The Book People was founded in 1988 by two book enthusiasts, Ted Smart and Seni Glaister, on the principle of making books available and affordable to everyone. We did this by delivering hand-picked favourites direct to people’s workplaces, at unbelievable prices.

We started out spreading the joy of reading with just one van, visiting offices scattered around the Guildford area. This is where we found our first band of loyal customers.

By 1990, there were 140 local booksellers all around the country sporting bright red The Book People shirts and visiting every kind of workplace imaginable… from bakeries to banks, schools to hospitals!

With increasing demand for our quality books at unbelievable prices, soon our The Book People catalogue was born and customers had another convenient way to shop our extensive range.

We know how important our customers are in our journey, so we now offer our The Book People Promise, with products you love, service you deserve, prices you won’t believe.

Our dedicated team of book experts use their vast experience to select our hand-picked favourites and we also have our extensive library of over 100,000 items – where there is something for everyone, from the latest titles to timeless classics.

This was shortly followed by our online store in 1998, where customers could buy all of our brilliant books from one easy-to-use website.

We buy our range in bulk direct from publishers and suppliers, so we get the items you want for less – and we pass the savings on to you every time.

We have recently expanded our range to beyond books alone, which now includes toys, gifts and stationery.

While we are a home-grown business, we have the unique advantage of offering the knowledge of the traditional independent bookseller and a range competitive with the online giants – alongside the convenience of delivering to your home or workplace, all at unbelievable prices.

So why not join the next chapter of our story and see for yourself the reason millions of book lovers choose The Book People...

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through the phone or post.

Phone & fax numbers / opening times

Order line *

 Tel: 0345 602 4040
 Fax: 0345 606 4242

International *

 Tel: 0044 1248 679 395
 Fax: 0044 1248 673 257

Customer Services *

UK:  Tel:  0345 602 3030
International:  Tel:  0044 1248 679 395

Opening times

Order line:
Monday to Friday - 9am to 8pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Customer Services:
Monday to Friday - 9am to 6pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Postal address

Order by post

To order books by post, please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*

The Book People Ltd
Mail Order Dept
Parc Menai
LL57 4FB

Primary school orders

If you are a UK primary school looking to order from our school catalogue, please fill out the downloadable primary school order form and send it to us via email, post or fax, enclosing payment via cheque, postal order or credit/debit card*

Email address: invoice.orders@thebookpeople.co.uk

The Book People Ltd
Mail Order Dept
Parc Menai
LL57 4FB

Fax number: 0345 606 4242

*Please note: when paying using your School Account's credit facility, you will be required to attach school headed paper to your order form, referencing your Purchase Order number where applicable.

Enquiries & comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:

The Book People Ltd
Customer Services Dept
Parc Menai
LL57 4FB

Press enquiries

Media address

Members of the press and media can contact The Book People with all enquiries and requests using our Enquiry Form or by sending a letter to the postal address below:

The Book People Ltd
Press Enquiries
Salisbury House
Weyside Park
Catteshall Lane