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Sorry, we are no longer taking orders

Our priority is to fulfil all existing orders whilst ensuring the health and wellbeing of our colleagues and customers alike. Please be assured that our warehouse team is working hard to ship all existing orders as quickly and safely as possible. Orders may take up to 7 weeks to be delivered.

Unfortunately you can no longer log into your account, but please do not worry. This does not mean your order is not being processed. You will receive a tracking email as soon as your order has been dispatched. You are still able to contact Customer Services by email at contact_centre@thebookpeople.co.uk or call 0345 602 3030 (Monday – Friday, 9am – 5pm) for any questions you may have.

Thank you for your continued patience and understanding. The Book People

My Account

UK & Republic of Ireland

You can ship your books to addresses in the Republic of Ireland. Simply create a new delivery address during checkout or in the 'My Account' section, and send to your chosen destination. Any Republic of Ireland delivery will be charged by the weight of each item, whether the billing address is based in the UK or ROI. UK shipping rules will apply to those ROI customers who choose for their orders to be delivered to the UK.

We’re sorry, but due to carrier costs delivery to some destinations is restricted
*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through the phone or post.

Phone & fax numbers / opening times

Order line *

 Tel: 0345 602 4040
 Fax: 0345 606 4242

Republic of Ireland *

 Tel: 0044 1248 679 395
 Fax: 0044 1248 673 257

Customer Services *

Please get in contact with a member of our friendly Customer Services team via the Contact Us page.

Opening times

Order line:
Monday to Friday - 9am to 5pm
Saturday - Closed
Sunday - Closed
(Closed Bank Holidays)

Customer Services:
Monday to Friday - 9am to 5pm
Saturday - Closed
Sunday - Closed
(Closed Bank Holidays)

Postal address

Order by post

To order books by post, please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Primary school orders

If you are a UK primary school looking to order from our school catalogue, please fill out the downloadable primary school order form and send it to us via email, post or fax, enclosing payment via cheque, postal order or credit/debit card*

Email address: invoice.orders@thebookpeople.co.uk

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Fax number: 0345 606 4242

*Please note: when paying using your School Account's credit facility, you will be required to attach school headed paper to your order form, referencing your Purchase Order number where applicable.

Enquiries & comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:

The Book People Ltd
Customer Services Dept
Parc Menai
Bangor
LL57 4FB

Press enquiries

Media address

Members of the press and media can contact The Book People with all enquiries and requests using our Enquiry Form or by sending a letter to the postal address below:

The Book People Ltd
Press Enquiries
Salisbury House
Weyside Park
Catteshall Lane
Godalming
Surrey
GU7 1XE

 2019 - The Book People Ltd. The Book People Ltd is registered in England. Company number 2290665. VAT Number: 664509028.
Registered address: The Book People Limited, Salisbury House, Weyside Park, Catteshall Lane, Godalming, Surrey, GU7 1XE.