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Sorry, we are no longer taking orders

Our priority is to fulfil all existing orders whilst ensuring the health and wellbeing of our colleagues and customers alike. Please be assured that our warehouse team is working hard to ship all existing orders as quickly and safely as possible. Orders may take up to 7 weeks to be delivered.

Unfortunately you can no longer log into your account, but please do not worry. This does not mean your order is not being processed. You will receive a tracking email as soon as your order has been dispatched. You are still able to contact Customer Services by email at or call 0345 602 3030 (Monday – Friday, 9am – 5pm) for any questions you may have.

Thank you for your continued patience and understanding. The Book People

My Account

Manage my Account

You can manage your The Book People account online. Simply sign in and click on the 'My Account' tab found at the top of each page and scroll down to the 'Account Summary' option. From here you can amend your personal details including your name, email address and contact telephone number. By clicking the 'Addresses' tab you can also add, delete and modify delivery addresses.

Changing My Details

To change your title, name, email address or telephone number, simply go to the 'My Account' tab at the top of every window and select the 'Account Summary' option from the drop-down menu. In the 'My Details' window you will need to select 'Amend details', change the information you wish to update and then click the 'Save' button.

Changing My Addresses

To change your default delivery or billing address, sign in to your account and click the 'Addresses’ tab. Click ‘Change’ to make alterations to your saved addresses or ‘Remove’ to permanently delete an address. When making changes, be sure to press the ‘Save’ button to keep your alterations.

Changing My Password

When signed in to your account, if you want to change your password, click the 'Change' button. You will be asked to confirm your existing password and then choose and confirm a new one. Remember to press 'Save' for these changes to take effect.

Mailing Preferences

Are you subscribed to receive our email newsletters or catalogues? If not, click the 'Change' button in the 'My Subscriptions' window in ‘My Account', tick the boxes and press 'Save'. That way you'll always be the first to hear about our new books and special offers!

If you decide you want to stop receiving newsletters or catalogues, you can uncheck the boxes to unsubscribe at any time. Please note, for catalogues our mailing data is compiled up to 30 days in advance, so you may receive one more catalogue before this takes effect.

We're sorry, but we currently do not deliver catalogues to addresses outside of the United Kingdom.

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through the phone or post.

Phone & fax numbers / opening times

Order line *

 Tel: 0345 602 4040
 Fax: 0345 606 4242

Republic of Ireland *

 Tel: 0044 1248 679 395
 Fax: 0044 1248 673 257

Customer Services *

Please get in contact with a member of our friendly Customer Services team via the Contact Us page.

Opening times

Order line:
Monday to Friday - 9am to 5pm
Saturday - Closed
Sunday - Closed
(Closed Bank Holidays)

Customer Services:
Monday to Friday - 9am to 5pm
Saturday - Closed
Sunday - Closed
(Closed Bank Holidays)

Postal address

Order by post

To order books by post, please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*

The Book People Ltd
Mail Order Dept
Parc Menai
LL57 4FB

Primary school orders

If you are a UK primary school looking to order from our school catalogue, please fill out the downloadable primary school order form and send it to us via email, post or fax, enclosing payment via cheque, postal order or credit/debit card*

Email address:

The Book People Ltd
Mail Order Dept
Parc Menai
LL57 4FB

Fax number: 0345 606 4242

*Please note: when paying using your School Account's credit facility, you will be required to attach school headed paper to your order form, referencing your Purchase Order number where applicable.

Enquiries & comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:

The Book People Ltd
Customer Services Dept
Parc Menai
LL57 4FB

Press enquiries

Media address

Members of the press and media can contact The Book People with all enquiries and requests using our Enquiry Form or by sending a letter to the postal address below:

The Book People Ltd
Press Enquiries
Salisbury House
Weyside Park
Catteshall Lane

 2019 - The Book People Ltd. The Book People Ltd is registered in England. Company number 2290665. VAT Number: 664509028.
Registered address: The Book People Limited, Salisbury House, Weyside Park, Catteshall Lane, Godalming, Surrey, GU7 1XE.