Delivery

Delivery restrictions

Standard Delivery Service

We deliver to most UK addresses, but please allow 3 to 5 working days for delivery (Monday to Friday only).

48-Hour UK Delivery Service

To receive your books within 2 working days for a delivery cost of £4.95, orders must be placed by 1pm Monday to Friday. Due to carrier restrictions, the 48-Hour Delivery Service is not available to the following postcodes:

AB36 8, AB37 9, AB38 7, AB38 9, AB54 4, AB54 6, AB54 7, AB54 8, AB55 4, AB55 5, AB55 6, AB56 1, AB56 4, AB56 5, BT, FK17 8, FK18 8, FK19 8, FK20 8, FK21 8, GY, HS1 2, HS2 0, HS2 9, HS3 3, HS4 3, HS5 3, HS6 5, HS7 5, HS8 5, HS9 5, IM, IV1 1, IV1 3, IV1 9, IV10 8, IV11 8, IV12 4, IV12 5, IV13 7, IV14 9, IV15 0, IV15 9, IV16 9, IV17 0, IV18 0, IV19 1, IV2 3, IV2 4, IV2 5, IV2 6, IV2 7, IV2 8, IV20 1, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3, IV26 2, IV27 4, IV28 3, IV3 5, IV3 8, IV30 1, IV30 4, IV30 5, IV30 6, IV30 8, IV31 6, IV32 7, IV36 1, IV36 2, IV36 3, IV36 9, IV4 7, IV40 8, IV41 8, IV42 8, IV43 8, IV44 8, IV45 8, IV46 8, IV47 8, IV48 8, IV49 9, IV5 7, IV51 9, IV52 8, IV53 8, IV54 8, IV55 8, IV56 8, IV6 7, IV63 6, IV63 7, IV7 8, IV8 8, IV9 8, IV99 1, JY, KA27 8, KA28 0, KW1 4, KW1 5, KW1 9, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7, KW14 8, KW14 9, KW15 1, KW15 9, KW16 3, KW17 2, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, PA20 0, PA20 9, PA21 2, PA22 3, PA23 7, PA23 8, PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8, PA33 1, PA34 4, PA34 5, PA35 1, PA36 4, PA37 1, PA38 4, PA41 7, PA42 7, PA43 7, PA44 7, PA45 7, PA47 7, PA48 7, PA49 7, PA60 7, PA61 7, PA61 7, PA63 6, PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6, PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, PA80 5, PH15 2, PH16 5, PH17 2, PH18 5, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3, PH26 3, PH30 4, PH31 4, PH32 4, PH33 6, PH33 7, PH34 4, PH35 4, PH36 4, PH37 4, PH38 4, PH39 4, PH40 4, PH41 2, PH41 4, PH42 4, PH43 4, PH44 4, PH49 4, PH50 4, TR21 0, TR22 0, TR23 0, TR24 0, TR25 0, ZE1 0, ZE1 9, ZE2 9, ZE3 9

Next Day UK Delivery Service

To receive your books the next working day for a delivery cost of £6.95, orders must be placed by 1pm Monday to Friday. This service is only available on orders placed on weekdays, providing the order is received by 1pm, and all the required titles are in stock. Please note a signature is required upon delivery. Due to carrier restrictions, the Next Day Service is not available to the following postcodes:

AB36 8, AB37 9, AB38 7, AB38 9, AB54 4, AB54 6, AB54 7, AB54 8, AB55 4, AB55 5, AB55 6, AB56 1, AB56 4, AB56 5, BT, FK17 8, FK18 8, FK19 8, FK20 8, FK21 8, GY, HS1 2, HS2 0, HS2 9, HS3 3, HS4 3, HS5 3, HS6 5, HS7 5, HS8 5, HS9 5, IM, IV1 1, IV1 3, IV1 9, IV10 8, IV11 8, IV12 4, IV12 5, IV13 7, IV14 9, IV15 0, IV15 9, IV16 9, IV17 0, IV18 0, IV19 1, IV2 3, IV2 4, IV2 5, IV2 6, IV2 7, IV2 8, IV20 1, IV21 2, IV22 2, IV23 2, IV24 3, IV25 3, IV26 2, IV27 4, IV28 3, IV3 5, IV3 8, IV30 1, IV30 4, IV30 5, IV30 6, IV30 8, IV31 6, IV32 7, IV36 1, IV36 2, IV36 3, IV36 9, IV4 7, IV40 8, IV41 8, IV42 8, IV43 8, IV44 8, IV45 8, IV46 8, IV47 8, IV48 8, IV49 9, IV5 7, IV51 9, IV52 8, IV53 8, IV54 8, IV55 8, IV56 8, IV6 7, IV63 6, IV63 7, IV7 8, IV8 8, IV9 8, IV99 1, JY, KA27 8, KA28 0, KW1 4, KW1 5, KW1 9, KW10 6, KW11 6, KW12 6, KW13 6, KW14 7, KW14 8, KW14 9, KW15 1, KW15 9, KW16 3, KW17 2, KW2 6, KW3 6, KW5 6, KW6 6, KW7 6, KW8 6, KW9 6, PA20 0, PA20 9, PA21 2, PA22 3, PA23 7, PA23 8, PA24 8, PA25 8, PA26 8, PA27 8, PA28 6, PA29 6, PA30 8, PA31 8, PA31 9, PA32 8, PA33 1, PA34 4, PA34 5, PA35 1, PA36 4, PA37 1, PA38 4, PA41 7, PA42 7, PA43 7, PA44 7, PA45 7, PA47 7, PA48 7, PA49 7, PA60 7, PA61 7, PA61 7, PA63 6, PA64 6, PA65 6, PA66 6, PA67 6, PA68 6, PA69 6, PA70 6, PA71 6, PA72 6, PA73 6, PA74 6, PA75 6, PA76 6, PA77 6, PA78 6, PA80 5, PH15 2, PH16 5, PH17 2, PH18 5, PH19 1, PH20 1, PH21 1, PH22 1, PH23 3, PH24 3, PH25 3, PH26 3, PH30 4, PH31 4, PH32 4, PH33 6, PH33 7, PH34 4, PH35 4, PH36 4, PH37 4, PH38 4, PH39 4, PH40 4, PH41 2, PH41 4, PH42 4, PH43 4, PH44 4, PH49 4, PH50 4, TR21 0, TR22 0, TR23 0, TR24 0, TR25 0, ZE1 0, ZE1 9, ZE2 9, ZE3 9

Due to carrier restrictions we are unable to offer weekend or Bank Holiday delivery.

Addresses We Are Unable To Deliver To

Due to carrier restrictions, unfortunately we are unable to deliver to hospitals, university campuses, UK-based army/navy/air force bases, PO addresses, post offices, shopping centres and pedestrianised work places.

Delivery to Republic of Ireland

We deliver to most Republic of Ireland addresses, but please allow 5 - 7 working days for delivery ( Monday to Friday only).

International Delivery

For information on our International Delivery service please see our International Delivery section.

BFPO

Book People offers a delivery service for BFPO (British Forces Post Office) addresses. This is only available online and is not subject to any postage promotions or discounts. Orders exceeding £100 may be subject to a surcharge. BFPO delivery rates are not eligible for postage discounts or promotions.

When registering as a BFPO customer, you must enter your unit specific BFPO address beginning BF1 or BF2.

See our Delivery Options & Prices section for more information on BFPO delivery charges.

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through the phone or post.

Phone & fax numbers / opening times

Order line *

 Tel: 0345 602 4040
 Fax: 0345 606 4242

International *

 Tel: 0044 1248 679 395
 Fax: 0044 1248 673 257

Customer Services *

UK:  Tel:  0345 602 3030
International:  Tel:  0044 1248 679 395

Opening times

Order line:
Monday to Friday - 9am to 8pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Customer Services:
Monday to Friday - 9am to 6pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Postal address

Order by post

To order books by post, please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Primary school orders

If you are a UK primary school looking to order from our school catalogue, please fill out the downloadable primary school order form and send it to us via email, post or fax, enclosing payment via cheque, postal order or credit/debit card*

Email address: invoice.orders@thebookpeople.co.uk

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Fax number: 0345 606 4242

*Please note: when paying using your School Account's credit facility, you will be required to attach school headed paper to your order form, referencing your Purchase Order number where applicable.

Enquiries & comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:

The Book People Ltd
Customer Services Dept
Parc Menai
Bangor
LL57 4FB

Press enquiries

Media address

Members of the press and media can contact The Book People with all enquiries and requests using our Enquiry Form or by sending a letter to the postal address below:

The Book People Ltd
Press Enquiries
Salisbury House
Weyside Park
Catteshall Lane
Godalming
Surrey
GU7 1XE