Sorry, we are no longer taking orders
Our priority is to fulfil all existing orders whilst ensuring the health and wellbeing of our colleagues and customers alike. Please be assured that our warehouse team is working hard to ship all existing orders as quickly and safely as possible. Orders may take up to 7 weeks to be delivered.
Unfortunately you can no longer log into your account, but please do not worry. This does not mean your order is not being processed. You will receive a tracking email as soon as your order has been dispatched. You are still able to contact Customer Services by email at firstname.lastname@example.org or call 0345 602 3030 (Monday – Friday, 9am – 5pm) for any questions you may have.
Thank you for your continued patience and understanding. The Book People
If you wish to cancel your order, you are able to do so by notifying our Customer Services team prior to receiving your delivery or within the 14 day period that follows. If your order has not yet been despatched, we will immediately cancel delivery and arrange for a full refund that will be processed within 21 days. If your order has already been despatched when you choose to cancel, please follow our Returns Policy.
For information on cancellations and returns of orders placed outside of the United Kingdom, please see our Republic of Ireland Returns and Cancellation Policies.