Ordering

Payment Methods

The Book People currently accepts Visa Debit, Visa Credit and Mastercard payments online. We also now accept PayPal. For alternative methods please continue reading.

Other Payment Methods

If you're not comfortable shopping online for books with The Book People, we are pleased to provide the following options to order books:

Please note, some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through other channels.

By Telephone

To place an order by telephone using a credit or debit card, please call our order line on 0345 602 40 40 (open GMT, Monday to Friday and , Saturday and Sunday).

By Fax

To place an order by fax using a credit or debit card, please fax your order to 0345 606 42 42.

By Post

To order by post, fill in your order form and send to The Book People Ltd, Parc Menai, Bangor, LL57 4FB enclosing payment via cheque, postal order, credit or debit card.

Credit Account

For those Buyers with a credit account, payment will be due within thirty (30) days of the date of The Book People invoice, subject to alternative written agreement between The Book People and the Buyer.

The Book People reserves to right to claim interest at the rate of 4% per annum above the minimum base lending rate for the time being of the Bank of England, calculated on a daily basis on all sums due to The Book People and unpaid from the date on which payment is due under these Conditions until the date on which payment is made, both including the period before and after judgement.

*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online-exclusive promotions through the phone or post.

Phone & fax numbers / opening times

Order line *

 Tel: 0345 602 4040
 Fax: 0345 606 4242

International *

 Tel: 0044 1248 679 395
 Fax: 0044 1248 673 257

Customer Services *

UK:  Tel:  0345 602 3030
International:  Tel:  0044 1248 679 395

Opening times

Order line:
Monday to Friday - 9am to 8pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Customer Services:
Monday to Friday - 9am to 6pm
Saturday - 9am to 6pm
Sunday - Closed
(Closed Bank Holidays)

Postal address

Order by post

To order books by post, please fill out an order form and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Primary school orders

If you are a UK primary school looking to order from our school catalogue, please fill out the downloadable primary school order form and send it to us via email, post or fax, enclosing payment via cheque, postal order or credit/debit card*

Email address: invoice.orders@thebookpeople.co.uk

The Book People Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB

Fax number: 0345 606 4242

*Please note: when paying using your School Account's credit facility, you will be required to attach school headed paper to your order form, referencing your Purchase Order number where applicable.

Enquiries & comments

If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:

The Book People Ltd
Customer Services Dept
Parc Menai
Bangor
LL57 4FB

Press enquiries

Media address

Members of the press and media can contact The Book People with all enquiries and requests using our Enquiry Form or by sending a letter to the postal address below:

The Book People Ltd
Press Enquiries
Salisbury House
Weyside Park
Catteshall Lane
Godalming
Surrey
GU7 1XE