Adapting one minute manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.
- RRP £8.99
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How management can effectively rid themselves of 'monkeys' -- other people's responsibilities that cling to them and prevent them managing efficiently. This book explains in simple-minded if abstract terms how to achieve a balance between supervision and delegation for reduced tension and improved productivity in the work-place. "There is a high correlation between self-reliance and morale," stress the authors. With humor and logic they describe the delicate business of assigning monkeys to the right masters and keeping them healthy, i.e., fed and cared for: " ! if monkeys are managed properly, you don't have to manage people so much.
- RRP £7.99
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Expressed in an easy-to-use eight step system of practical lessons, this inspiring and illuminating parable will teach you, amongst other things, how to: / Create team focus and unity / Increase profitability and efficiency / Be creative and innovative under pressure / Inspire and develop your team / Touch people's lives in a positive way
- RRP £9.99
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The project management secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Project Management. Includes how to: * Deliver a successful project from start to finish * Communicate effectively with people at all levels * Manage changes and control scope creep * Identify and deal with risks * Work with common project management methodologies
- RRP £6.99
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Everything you need to prepare for-and pass-the exams Does the thought of sitting your PRINCE2 exams bring you out in a cold sweat? Fear not. Passing the PRINCE2 Exams For Dummies is your complete guide to preparing for-and passing-the PRINCE2 Foundation and Practitioner exams. It's packed with everything you need to learn from both syllabi, plus good advice on revision techniques. You'll also find example exam questions that enable you to practice, practice, practice. Chapters devoted to revising each of the PRINCE2 Processes (e.g. initiating a project) and Themes (e.g. change) Revision checklists for both Foundation and Practitioner exams tell you exactly what you need to learn in preparation for the exams Extra clarification and plain-English explanations of the more tricky concepts Spot tests to check your understanding as you go Sample Foundation and Practitioner exam questions for each Theme and Process Relax and shake off those exams flashbacks of yesteryear-with this guide, you've got it covered.
- RRP £21.99
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In this fascinating book, Seth Godin argues that now, for the first time, everyone has an opportunity to start a movement - to bring together a tribe of like-minded people and do amazing things. There are tribes everywhere, all of them hungry for connection, meaning and change. And yet, too many people ignore the opportunity to lead, because they are "sheepwalking" their way through their lives and work, too afraid to question whether their compliance is doing them (or their company) any good. This book is for those who don't want to be sheep and instead have a desire to do fresh and exciting work. If you have a passion for what you want to do and the drive to make it happen, there is a tribe of fellow employees, or customers, or investors, or readers, just waiting for you to connect them with each other and lead them where they want to go.
- RRP £12.99
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Mark Forster's book "Get Everything Done and Still Have Time to Play" took an entirely new approach to time management. One of his most important points was that once we have taken on a commitment, prioritising does not work because we need to do everything relating to that commitment. In the six years since he wrote the book as he has reached thousands of people through writing, seminars and coaching, he has continued to develop and refine his methods . He has now perfected even more effective methods of getting everything done through the introduction of some radical new ideas, including closed lists, the manyana principle and the "will do" list. He is brilliant at helping people to use new forms of communication effectively so that they do not become a tyrant. The result is a complete system which will enable almost anyone to complete one day's work in one day.
- RRP £8.99
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A practical, real-world training manual for mid-level management Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own. Talent development is probably not your full-time job yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine. * Motivate, inspire, and lead your team with confidence * Manage through challenges and overcome obstacles * Develop key talent and maintain high engagement * Adopt practical management tools based on substantiated research Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.
- RRP £24.99
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This title offers all you need to execute a project perfectly. A new edition of the classic project management book is here, revised and updated with even more guidelines and real-world examples. This expanded fifth edition provides an applications-oriented understanding of the issues you must confront and important tips for passing the Project Management Professional exam. The standard guidebook in the Project Management field for over 20 years, "Project Planning Scheduling and Control" now offers more strategies for dealing effectively with team members, clients, senior managers and other key stakeholders and is the perfect prescription for project success. The following are new to this edition: chapters on Full-spectrum Project Management and how to manage a virtual project team; managing and facilitating project meetings; techniques for dealing with contractors; and, guidelines for setting up a project office.
- RRP £47.99
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Muhammad Yunus, the practical visionary who pioneered microcredit and, with his Grameen Bank, won the 2006 Nobel Peace Prize, has developed a new dimension for capitalism which he calls "social business." The social business model has been adopted by corporations, entrepreneurs, and social activists across the globe. Its goal is to create self-supporting, viable commercial enterprises that generate economic growth as they produce goods and services to fulfill human needs. In Building Social Business , Yunus shows how social business can be put into practice and explains why it holds the potential to redeem the failed promise of free-market enterprise.
- RRP £11.99
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"The Talent Masters" itself stems from a unique marriage of talents. Bill Conaty, in the course of a 40-year career at General Electric, worked closely with CEOs Jack Welch and Jeff Immelt to build the company's internationally renowned talent machine. Ram Charan is the legendary advisor to companies around the world. Here they combine their unparalleled experience and insight to create a blueprint for talent development, and to show how critical it is to the continuing and future success of every business. They include: the essential skill that lasts - why talent management guarantees future results in a way that short-term financial success and market share cannot; secrets of the masters - how world-class companies achieve their stellar performance decade after decade by finding and nurturing leadership talent; the importance of knowledge - why knowing and understanding your talent and reviewing it systematically is the foundation for creating a steady, self-renewing stream of leaders for all levels of your organization - from first-line supervisors to the CEO; and, the Talent Masters tool kit - specific guidelines that will help you assess and improve your company's talent mastery capabilities.
- RRP £16.99
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Robert C. Pozen is a business professor who teaches a full course load at Harvard Business School while serving as the full-time chairman of a global financial services firm. He's written six books and hundreds of articles, raised a family with his wife of more than four decades, and served on many boards of local charities and public companies. Pozen is a prince of productivity, a man who has worked smarter and faster than almost anyone around him for over forty years. In "Extreme Productivity", Pozen reveals the secrets to workplace productivity and high performance. His book is for everyone feeling overwhelmed by their existing workload and faced with a myriad of competing demands and multiple time-sensitive projects. The antidote to a calendar full of boring meetings and a backlog of emails, "Extreme Productivity" provides busy professionals with an analytical framework aimed at prioritizing their time for high-impact results and refining their career goals for long-term success. Pozen shows that in order to be truly productive, professionals must make a critical shift in mindset: from hours worked to results produced. He explains how to determine your highest priorities and match these priorities with how you actually spend your time. He also provides a toolkit of practical tips and techniques to help professionals at all stages of their careers maximize their time at work - while leading full and productive personal lives as well.
- RRP £18.99
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Time management skills that work! Reboot your entire life in three simple steps. Quick Reference Guide included with over 30 online tools and 40 done-for-you routines. Is it possible to keep up on life, let alone enjoy it, when you're overloaded and overwhelmed - with work, with errands, with emails and texts, and with relationship responsibilities? You get things done, but do you get them done well? Do you have enough time for other people - and for yourself? The 3 Secrets to Effective Time Investment takes you beyond simple time management to provide you with the skills and outlook you need to completely revamp the quality of your life. You'll learn how to reorient your mindset and use simple routines to accomplish more than you ever dreamed possible. Packed with tips and advice about how to overcome crippling emotions like guilt, let go of the compulsion to be perfect, and overcome the most common obstacles to a life well managed, this powerful, holistic, total-life guide is founded on three powerful principles: Secret numbered 1: Clarify Action-Based Priorities: determine what's most important to you and define exactly what you will do to invest in those priorities; Secret numbered 2: Set Realistic Expectations: shift expectations of yourself and others from the realm of the ideal to the realm of the possible; Secret numbered 3: Strengthen Simple Routines: develop healthy habits so the flow of your life moves effortlessly toward your highest goals. A renowned authority in her field, Elizabeth Grace Saunders illustrates exactly how her methods work through case studies of time-coaching clients, and she provides a quick-reference guide of real-life example routines on everything from exercising regularly to moving forward on a dreaded project. The 3 Secrets to Effective Time Investment does more than help you make the best of the time you have. It gives you the tools, insight, and guidance you need to overhaul your entire life. Praise for The 3 Secrets to Effective Time Investment: "You don't just need to manage your time, you need to invest it. This book offers key insights on what it means to live life well by getting things done and enjoying the ride." (Marshall Goldsmith, New York Times bestselling author of MOJO and What Got You Here Won't Get You There). "If you lack grit - which most of us do - read this book. Elizabeth's practical insights on how to strengthen good time investment habits can help you develop the focus, discipline, and tenacity you need to achieve success." (Heidi Grant Halvorson, PhD, author of Succeed and Nine Things Successful People Do Differently). "I love the main thesis of this book - that time management is less about managing your time and more about managing your emotions. That alone is a good reason to read this book." (Peter Bregman, CEO of Bregman Partners, Inc., and author of 18 Minutes). "From the very phrase 'time investment,' you know this book is something special. Direct and powerful and easy to implement, Elizabeth has a key ingredient to your success right here." (Chris Brogan, CEO of Human Business Works and New York Times bestselling coauthor of The Impact Equation). "If you are going to go from ordinary to extraordinary success, you need to invest your time in your top priorities. Elizabeth teaches you how to do just that." (Scott Gerber, founder of the Young Entrepreneur Council). "This book can help you move past your blocks, invest your time wisely, and ultimately transform your life in the process." (Jenny Blake, author of Life After College: The Complete Guide to Getting What You Want). "This book is magical." (Ash Kumra, cofounder of DreamItAlive.com; author of Confessions from an Entrepreneur series; and public speaker).
- RRP £22.99
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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. * Understanding how ITIL can help you* Getting to grips with ITIL processes and the service lifecycle * Implementing ITIL into your day to day work* Learn key skills in planning and carrying out design and implementation projects
- RRP £21.99
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Respected former CEO, professor, and speaker examines what it takes to become a values-based leader In this highly-anticipated book, Harry Kraemer argues that today's business environment demands values-based leaders who, in "doing the right thing," deliver outstanding and lasting results. The journey to becoming a values-based leader starts with self-reflection. He asks, "If you are not self-reflective, how can you know yourself? If you do not know yourself, how can you lead yourself? If you cannot lead yourself, how can you lead others?" Kraemer identifies self-reflection as the first of four principles that guide leaders to make choices that honor their values and candidly recounts how these principles helped him navigate some of the toughest challenges he faced in his career. * Offers a framework for adopting the principles of values-based leadership - self-reflection, balance, true self-confidence, and genuine humility - to lead organizations effectively * Based on Kraemer's popular Kellogg MBA course on values-based leadership * A recognized expert in values-based leadership, Kraemer is a sought after speaker on the subject Lively and engaging, Kraemer's book comes at a critical time when true leadership in every facet of society is desperately needed.
- RRP £22.99
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LEARN TO CLEAR YOUR MIND AND THINK LIKE A WINNER We all have so much going on. A million different projects, to-do lists longer than your arm. We all worry about things -- money, deadlines. With all this buzzing around in our heads it's often a nightmare trying to concentrate on one thing. What if someone could show you how to empty your mind of all the noise? If you could be shown how to de-clutter your mind and concentrate on one important thing? Well Jamie Smart, state-of-mind specialist, can do just that -- with Clarity he will show you how to get real clarity of thought. You'll learn how to clear your mind and become less stressed and more productive -- and as a result, more confident in your abilities. Clarity will help you to: * Greatly improve your concentration and ability to think clearly * Reduce stress levels and increase productivity * Grow your confidence and self-belief * Find innovative solutions to problems and make progress on goals and dreams * Trust your intuition and improve your decision-making * Build stronger relationships through better communication
- RRP £10.99
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You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: * Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. * Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. * Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.
A complete guide to both the CAPM and PMP certification exams-revised to cover the 2011 update to the PMBOK (Project Management Body of Knowledge) from PMI In CAPM/PMP Project Management Certification All-in-One Exam Guide, Third Edition, project management guru Joseph Phillips provides in-depth coverage and key exam information to help you pass both the CAPM and PMP exams from PMI, the Project Management Institute. The book delivers comprehensive coverage of the PMBOK 5th Edition and the CAPM and PMP certification exams, and also serves as a valuable project management on-the-job reference after the exam. This complete exam guide ensures that you understand all prerequisites. The book contains a CD-ROM with two electronic practice exams and two more for download-400 practice exam questions that emulate the CAPM and PMP exams. Training video featuring the author and a downloadable e-book are also included on the CD. CAPM/PMP Project Management Certification All-in-One Exam Guide, Third Edition Highlights exam objectives in each chapter and includes 20 practice exam questions Includes CD with two 100-question practice exams, more than an hour of video training, score tracker spreadsheets, and an e-book Offers two additional practice exams for download Prepares you to pass both the CAPM and PMP exams Explains how projects should operate according the Guide to the Project Management Body of Knowledge
- RRP £38.85
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Do you find yourself being asked to lead others but have no idea where to start? Do you lead a team spread across different offices or even continents? In this no-nonsense guide to leadership you will find answers to crucial questions like: what is leadership? And what style of leadership should I be using? You'll discover how to lead your friends whilst remaining their friend; how to lead change in a way that people accept and understand; when and where to draw the line; and how to reflect on your experiences to become a better and more effective leader. Only a lucky few of us are natural born leaders. It takes time and effort to develop a range of leadership styles which work for you and those around you as well as discovering how to become comfortable leading others. Leadership can be a lonely occupation; Leadership For Dummies is your ideal companion. John Marrin explores the fine line between managing and leading and the book is full of tips for making the most of your leadership experiences and how to cope with the dilemmas and discomfort all leaders at some point experience.
- RRP £15.99
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You're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice. What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of P's used by marketers - Pricing, Promotion, Publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow."Purple Cow" describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable. In his new bestseller, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create something truly noticeable. It's a manifesto for anyone who wants to help create products and services that are worth marketing in the first place.
- RRP £9.99
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The team management secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Team Management Includes how to: * Understand how different personalities interact in a team * Set up clear structures and goals for your team * Implement change effectively and as painlessly as possible * Overcome personality clashes and team difficulties * Manage your team so that it delivers fantastic results
- RRP £6.99
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Brilliant Emailwill show you how to use email effectively to win back time and dramatically improve your personal productivity and work/life balance. Using this book, you will learn how to: - Reduce the volume of email you deal with each day; - Write your message clearly and in an appropriate style; - Select when to use email and when to use an alternative; - Slim down the size of your mailbox; - Use your email software to manage the flow of email traffic; - Help your colleagues to use email more effectively. The principles in this book have been developed over the last decade as a result of the author's work with individuals and organisations of all sizes (from micro to global FTSE top 100). By adopting some of these basic principles of email best practice, you will learn how to take control of your inbox to dramatically improve your productivity, your quality of life and never send an ineffective email ever again.
- RRP £10.99
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Examines seven principles at the core of effective leadership Paul Bambrick-Santoyo (Managing Director of Uncommon Schools) shows leaders how they can raise their schools to greatness by following a core set of principles. These seven principles, or "levers," allow for consistent, transformational, and replicable growth. With intentional focus on these areas, leaders will leverage much more learning from the same amount of time investment. Fundamentally, each of these seven levers answers the core questions of school leadership: What should an effective leader do, and how and when should they do it. Aimed at all levels of school leadership, the book is for any principal, superintendent, or educator who wants to be a transformational leader. The book's companion DVD includes 30 video clips of top-tier leaders in action. These videos bring great schools to you, and support a deeper understanding of both the components of success and how it looks as a whole. There are also many helpful rubrics, extensive professional development tools, calendars, and templates.* Explores the core principles of effective leadership* Author's charter school, North Star Academy in Newark, New Jersey, received the highest possible award given by the U.S. Department of Education; the National Blue Ribbon* Includes an instructive DVD with 30 video clips to show how it looks in real life Bambrick-Santoyo has trained more than 1,800 school leaders nationwide in his work at Uncommon Schools and is a recognized expert on transforming schools to achieve extraordinary results.
- RRP £27.99
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Since it was first published in David Allen's Getting Things Done has become one of the most influential business titles of its era, and the book on personal organisation. 'GTD' has become shorthand for an entire way of approaching the professional and personal tasks everyone faces in life, and has spawned an entire culture of websites, organisational tools, seminars, and offshoots. For this revised and updated edition, David Allen has rewritten the book from start to finish, tweaking his classic text with new tools and technologies, and adding material that will make the book evergreen for the coming decades. Also new is a glossary of GTD terms; The GTD Path of Mastership - a description of what Allen has learned and is now teaching regarding the lifelong craft of integrating these practices, to the end-game of the capability of dealing with anything in life, by getting control and focus; and a section on the cognitive science research that validates GTD principles. The new edition of Getting Things Done will be welcomed not only by the hundreds of thousands of existing fans but will be embraced by an entire new generation eager to adopt its proven principles.
- RRP £13.99
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