Management Techniques Books
Adapting one minute manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.
- RRP £8.99
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A practical, real-world training manual for mid-level management Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own. Talent development is probably not your full-time job yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine. * Motivate, inspire, and lead your team with confidence * Manage through challenges and overcome obstacles * Develop key talent and maintain high engagement * Adopt practical management tools based on substantiated research Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.
- RRP £22.99
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Muhammad Yunus, the practical visionary who pioneered microcredit and, with his Grameen Bank, won the 2006 Nobel Peace Prize, has developed a new dimension for capitalism which he calls "social business." The social business model has been adopted by corporations, entrepreneurs, and social activists across the globe. Its goal is to create self-supporting, viable commercial enterprises that generate economic growth as they produce goods and services to fulfill human needs. In Building Social Business , Yunus shows how social business can be put into practice and explains why it holds the potential to redeem the failed promise of free-market enterprise.
- RRP £11.99
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You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're not alone. As Linda Hill and Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. At best, they just learn to get by. At worst, they become terrible bosses. This new book explains how to avoid that fate, by mastering three imperatives: * Manage yourself: Learn that management isn't about getting things done yourself. It's about accomplishing things through others. * Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. * Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.
You're either a Purple Cow or you're not. You're either remarkable or invisible. Make your choice. What do Apple, Starbucks, Dyson and Pret a Manger have in common? How do they achieve spectacular growth, leaving behind former tried-and-true brands to gasp their last? The old checklist of P's used by marketers - Pricing, Promotion, Publicity - aren't working anymore. The golden age of advertising is over. It's time to add a new P - the Purple Cow."Purple Cow" describes something phenomenal, something counterintuitive and exciting and flat-out unbelievable. In his new bestseller, Seth Godin urges you to put a Purple Cow into everything you build, and everything you do, to create something truly noticeable. It's a manifesto for anyone who wants to help create products and services that are worth marketing in the first place.
- RRP £9.99
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'We must reject the idea - well-intentioned, but dead wrong - that the primary path to greatness in the social sectors is to become "more like a business".' So begins this astonishingly blunt and timely manifesto by leading business thinker Jim Collins. Rejecting the belief, common among politicians, that all would be well in society if only the public sector operated more like the private sector, he sets out a radically new approach to creating successful hospitals, police forces, universities, charities, and other non-profit-making organisations. In the process he rejects many deep-rooted assumptions: that somehow it's possible to measure social bodies in purely financial terms; that they can be managed like traditional businesses; that they can be transformed simply by throwing money at them. Instead he argues for radical new attitudes and strategies, using the analytical approach and clear thinking that lie at the heart of Good to Great.
- RRP £6.99
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Richard Branson, the international powerhouse entrepreneur, is an opportunist with an uncanny knack of sniffing out great deals where others hesitate or fear to tread. Branson is the ultimate brand builder and never before has a single brand been so successfully deployed across such a diverse range of goods and services. So how does he do it? The Unauthorized Guide to Doing Business the Richard Branson Way draws out the universal lessons from Richard Branson's remarkable success and identifies 10 strategies that can be applied to any business or career: 1. Pick on someone bigger than you 2. Do the hippy, hippy shake 3. Haggle: everything's negotiable 4. Make work fun 5. Do right by your brand 6. Smile for the cameras 7. Don't lead sheep, herd cats 8. Move faster than a speeding bullet 9. Size does matter 10. Never lose the common touch Want to be the best? The secrets of phenomenal success are in your hands. Check out the other Unauthorized Guides in this series: Jamie Oliver; Duncan Bannatyne; Alan Sugar; Bill Gates; and Philip Green.
- RRP £9.99
When "Execution" was first published in 2002, it changed the way we did our jobs. By analysing the discipline of execution, it helped thousands of business people to make the final leap to success by focusing on actually getting things done. In 2011, Larry Bossidy and Ram Charan reframe their empowering message for a world in which the old rules have been shattered. Where radical change is becoming routine, the ability to execute is more important than ever before, and for the foreseeable future: Growth will be slower. But the company that executes well will have the confidence, speed and resources to move fast as new opportunities emerge. Competition will be fiercer, with companies searching for any possible advantage in every area. Governments will take on new roles in their national economies. And companies that execute well - will be more attractive as partners and suppliers and better prepared to adapt to new waves of regulation. Risk management will become a top priority for every leader. And every company will be looking for the edge in detecting new internal and external threats. Forget formulating a 'vision' then leaving others to carry it out - "Execution" shows you how to link together people, strategy and operations, the three core elements of every organisation, so that you can create a business based on dialogue, intellectual honesty and realism. With case histories from the real world - including recent examples such as the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup. "Execution" provides the realistic and hard-nosed approach to business success that could only come from authors as accomplished and insightful as Bossidy and Charan.
- RRP £18.99
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This is a guide for using body language to lead more effectively. Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In "The Silent Language of Leadership", Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. It draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect. It stands out as the only book to address specifically how leaders can use body language to increase their effectiveness. Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace. "The Silent Language of Leaders" will show readers how to take advantage of the most underused skills in the leadership toolkit - nonverbal skills - to improve their credibility and stay ahead of the curve.
- RRP £18.99
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Discover exactly how to manage and measure your social media efforts, understand your true ROI - and maximize it * The first book about social media written by a business executive for executives * Connects the dots between program development, integration, management, and business impact * Clearly explains how to effectively integrate Social Media into long-term business programs, short-term campaigns, and brand initiatives Social Media ROI shows exactly how to make social media work for business, measure the results, and optimize them. Globally renowned brand strategist and marketing executive Olivier Blanchard shows how to connect the dots between social media strategy, program development, integration with other short- and long-term initiatives, execution, and business impact - both financial and non-financial. Both a practical social media training tutorial and an A-Z desk reference, this book is organized to provide fast answers to specific questions -- ranging from defining metrics and organizational guidelines to earning followers and managing crises. Coverage includes: " Getting started: "listening before talking" " Aligning social communications to business goals " Planning for performance measurement " Managing F.R.Y. (Frequency, Reach and Yield) " Laying the operational groundwork for effective social media management " Integrating Social Media into long-term programs, short-term marketing campaigns, and any brand initiative " Using social media to deliver real-time customer support " Leveraging mobility and the "on-the-fly" social media culture Blanchard presents proven solutions and techniques for everyone with social media responsibilities in companies of all kinds, from startups and small businesses to the Fortune(R) 500.
- RRP £19.99
Achieve "Massive Action" results and accomplish your business dreams! While most people operate with only three degrees of action-no action, retreat, or normal action-if you're after big goals, you don't want to settle for the ordinary. To reach the next level, you must understand the coveted 4th degree of action. This 4th degree, also know as the 10 X Rule, is that level of action that guarantees companies and individuals realize their goals and dreams. The 10 X Rule unveils the principle of "Massive Action," allowing you to blast through business clich s and risk-aversion while taking concrete steps to reach your dreams. It also demonstrates why people get stuck in the first three actions and how to move into making the 10X Rule a discipline. Find out exactly where to start, what to do, and how to follow up each action you take with more action to achieve Massive Action results. * Learn the "Estimation of Effort" calculation to ensure you exceed your targets * Make the Fourth Degree a way of life and defy mediocrity * Discover the time management myth * Get the exact reasons why people fail and others succeed * Know the exact formula to solve problems Extreme success is by definition outside the realm of normal action. Instead of behaving like everybody else and settling for average results, take Massive Action with The 10 X Rule, remove luck and chance from your business equation, and lock in massive success.
- RRP £18.99
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You might think you are a people person. But do you really treat others well? And how can you improve your dealings with those around you? Be prepared to have your world turned upside down and open your eyes to a whole new way of living and working. Through a series of entertaining stories, this astonishing book will show you how most of us are not fulfilling our potential - in our personal lives and at work - because of 'self-deception'. It will show you how to escape your box of self-deception, and change for the better in a lasting way: don't focus on what others are doing wrong. Do focus on what you can do to help; don't worry whether others are helping you. Do worry whether you are helping others; and, don't try to be perfect. Do try to be better. By following this book's advice, you can deepen your personal happiness, strengthen your relationships, improve your leadership skills, build teamwork - and increase your success in everything you choose to pursue.
- RRP £9.99
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It's widely accepted in business that great companies grow their revenues and profits year after year - but bigger is not necessarily better. In "Small Giants", journalist Bo Burlingham takes us deep inside fourteen remarkable privately held companies, from a brewery to a record label, that chose a different path to success. These organizations quietly rejected the pressure of endless growth, deciding to focus more on satisfying business goals - being the best at what they do, creating a stimulating place to work, providing perfect customer service and making important contributions to their communities. But what are the magic ingredients that make these companies unique? Why and how does their approach work in such widely varying industries? And what lessons can we learn from them? A fresh, inspirational guide to business strategy, "Small Giants" will help any entrepreneur consider new directions to make their company great.
- RRP £11.99
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As one of today's most influential business thinkers, Seth Godin has now collected the most provocative short pieces from his pioneering blog. This book also includes his most popular columns from "Fast Company" magazine and several of the short e-books he has written in the last few years. It includes: "Clinging to Your Job Title?"; "The Persistence of Really Bad Ideas"; "The Seduction of 'Good Enough'"; and, "Judging a Book by its Cover Do Less". "Small is the New Big" is packed with inspiring ideas: as Godin says in his introduction, 'I'm certain that you're smart enough to see the stuff you've always wanted to do buried deep inside one of these riffs. And I'm betting that once inspired, you'll actually make something happen'.
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The ultimate business how-to book by the icon of American business and one of the world's most revered and respected leaders, Jack Welch, former CEO of General Electric. Winning explores the changes of recent times and the new economic realities, and more than that, it identifies the central, immutable principals of doing business right and doing it well. "Winning is a book for the people in business who sweat, get their nails dirty, hire, fire, make hard decisions, and pay the price when those decisions are wrong," said Welch. "I see this book as a handbook for people in the trenches, turning their companies and the economy around, not just today, but for years to come. I think it will be useful for people just starting their careers or their own businesses to seasoned managers running multi-billion dollar enterprises. I've learned an enormous amount about what works and what doesn't work throughout my career and I'm very excited about sharing it in Winning." Welch will teach people how to win in business by distilling his experience in three critical areas: working within an organization, dealing with competitors, and handling matters of life and career. Critical to Welch's writing such an accessible, useful guide is his unique collaboration with his wife, Suzy, the former editor of the Harvard Business Review, who brings expertise in management, writing talent and a woman's sensibility to articulating the components of Welch's success.
- RRP £12.99
Your organizational transformation begins here! Comprehensive, detailed, and easy to read and understand, How to Succeed with Continuous Improvement takes you through a real-life case study of one organization's journey to a world-class continuous improvement process. Joakim Ahlstrom-one of the world's most respected continuous improvement experts-serves as your coach. He first helps you decide whether you want to embark on the continuous improvement journey and takes you through the entire process step by step, all the way through generating remarkable business results with his unique methods. In each chapter, Ahlstrom describes a specific stage of the transformation story and provides a clear analysis of each one to help you apply his methods in your own company. In no time you'll grasp all the concepts you need to know. How to Succeed with Continuous Improvement covers it all, including: How to shift mindsets and behaviors using the often neglected practice of coaching Common pitfalls to help you plan out how you will apply the principles and practices Using "six-legged spiders" and "fishy" diagrams to achieve measurable results Ways to avoid "Watermelon" key performance indicators that often mask the truth Ahlstrom explains rational behind all the methods in the book-the results they produce, and why-and offers practical advice on how to get full input from everyone involved. Ahlstrom concludes the book with a chapter offering a current-state analysis tool and a simple template to apply in your company. If you're seeking to design and launch a continuous improvement program, How to Succeed with Continuous Improvement is the first book you should turn to-and it's the last one you'll ever need! Praise for How to Succeed with Continuous Improvement "Using a story he lived through, Joakim vividly brings to life for us the transformation from a mediocre top-down organization depending on a few internal experts for its survival to a high performance organization of empowered employees engaged in continuous improvement." -Jeffrey Liker, bestselling author of The Toyota Way "This succinct book packs an enormous amount of wisdom and experience into an entertaining fast read. It gives a clear roadmap for any leader to implement a strong continuous improvement program in his or her unit. Highly recommended!" -Alan G. Robinson, Professor of Management, University of Massachusetts and author of Corporate Creativity and Ideas are Free "The most valuable and lean book I have read about lean." -Goran Martinsson, Continuous improvement Manager, IKEA "Well written, easy to read, filled with excellent examples ...If you only plan to read one change management book this year, this is the book you should read." -Dag Naslund, Professor of Management, University of North Florida "An amazing guide in lean principles, with simple tools for simplifications." -Susanne Schipper, Continuous Improvement Coach, AstraZeneca "Simplicity is the essence of this great book. Ahlstrom delivers a straightforward and simple approach to support your work with continuous improvement." -Ronny Alund, Productivity Management, Volvo CE "This book is a little gem with large content! Unlike many other books on the subject, you only have to read it once because it sticks." -Johan Valett, Vice President Haldex Way, Haldex "I recommend How to Succeed with Continuous Improvement to anyone who needs a fast and inspiring introduction to continuous improvement." -Janne Lundberg, Global Lean Innovation Manager, Assa Abloy
- RRP £20.99
This pocket-sized compendium of sixty four of the world's most useful tests is a vital tool for anyone looking to gauge their abilities and improve their performance. From intelligence to personality type via creativity and leadership skills, Krogerus and Tschappeler will help you see how you fare on every essential trait you need to succeed. Beyond your own abilities, The Test Book also provides sample diagnostic tests for your career, relationship and business, sketching out not just what your skills are but how well you're utilising them too. Some are old favourites - GMAT, MBTI, IQ, EQ - and many more are little-known tests with genuinely new insights. Every single one has been condensed to just a few pages, leading you to the quickest route to self-knowledge. With in-depth analysis of the history, strengths and weaknesses of each test and what your answers mean for you, The Test Book is the fastest and most entertaining way to equip yourself for happiness and success.
- RRP £10.99
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Shake up and redefine the market by changing your game!
- RRP £27.99
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Gamechangers are brands that have turned the world of business upside down. They win through ambition and innovation rather than legacy and scale, out-thinking the competition, focusing on the growth markets, and embracing technology in more human ways.
Gamechangers provides you with the tools to help you generate innovative ideas that will set you apart as a gamechanger. Its detailed case studies will inspire you by exploring extraordinary next generation brands who are changing the game...and winning.
Gamechangers is a highly practical book packed with smart "tools" and accompanied by a digital platform, the Gamechanger Studio, to help you apply and implement the best game-changing ideas from around the world into your own business.
Gamechangers offers guidance on: * Thinking smarter and acting faster * Embracing the new tricks of business * Understanding how gamechangers dream and disrupt * Delivering practical results and winning
Growing a small business requires more than just sales
- RRP £16.99
Business Development For Dummies helps maximise thegrowth of small- or medium-sized businesses, with a step-by-stepmodel for business development designed specifically for B2B or B2Cservice firms. By mapping business development to customer lifecycle, this book helps owners and managers ensure a focus on growththrough effective customer nurturing and management. It's not justsales! In-depth coverage also includes strategy, marketing, clientmanagement, and partnerships/alliances, helping you develop robustbusiness practices that can be used every day. You'll learn how tostructure, organise, and execute an effective development plan,with step-by-step expert guidance.
Realising that you can't just "hire a sales guy" and expectimmediate results is one of the toughest lessons small businessCEOs have to learn. Developing a business is about more than justgaining customers it's about integrating every facet ofyour business in an overarching strategy that continually workstoward growth. Business Development For Dummies provides amodel, and teaches you what you need to know to make it work foryour business. * Learn the core concepts of business development, and how itdiffers from sales * Build a practical, step-by-step business developmentstrategy * Incorporate marketing, sales, and customer management ingeneral planning * Develop and implement a growth-enhancing partnershipstrategy
Recognising that business development is much more than justsales is the first important step to sustained growth. Developmentshould be daily not just when business starts to tail off,or you fall into a cycle of growth and regression. Plan for growth,and make it stick Business Development For Dummiesshows you how.
Change management just got easier If an organization does not change in response to the environment in which it is operating, it will ultimately fail. Just as people have to change and adapt according to their circumstances, so do organizations. No one can deny that managing change is a difficult and sometimes painful task. It is complex and can be emotionally draining, involving a range of skills from project planning through to influencing those likely to be affected and ensuring that the appropriate actions happen. Difficult though it is, the ability to manage change is one of the critical skills needed by a manager. Anyone who wants to progress up the career ladder must be adept at instigating and managing change. This book concentrates on implementing change and ensuring that it happens. It is designed to help managers overseeing the whole change and those who are managing part of the process and trying to keep it on track. It will also interest people caught up in the change process, helping them to understand why certain things are happening to them. Over this week-long course you will cover: - Sunday: Why change is necessary - Monday: Unfreezing: creating the impetus for change - Tuesday: Moving: The change roller-coaster - Wednesday: Refreezing: making the change stick - Thursday: Tools for analysing resistance to change - Friday: Examples of change projects - Saturday: Making change happen
- RRP £8.99
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Your go-to-guide to delivering effective and transformative change that lasts All too often, change efforts fail to deliver on their promise. However it is possible to turn an organization around quickly to create a new future one where people think and behave differently and deliver extraordinary results together. Whether you are the chairman, a board director or an aspiring senior executive, The Little Black Book of Change provides a practical, concise and insightful guide to understanding your organization and inventing something extraordinary. It is not about run of the mill' change programmes. It is about delivering extraordinary results something that is not at all predictable. It will be your insight into creating significant shifts in the way people think and behave which can be applied in any area you wish; from improving service levels to cost reductions, innovation or increasing market share. * Demystifies organisational transformation in 7 practical steps * Based on real business case studies * Grounded and accessible, rather than purely from theoretical models or processes * The authors have 25 years' experience of implementing and facilitating transformations change
- RRP £12.99
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'It seemed to me that the bees were working on the very same kinds of problems we are trying to solve. How can large, diverse groups work together harmoniously and productively? Perhaps we could take what the bees do so well and apply it to our institutions'. When Michael O'Malley first took up beekeeping he thought it would be a nice hobby to share with his son. But he noticed that bees not only work together to achieve a common goal but, in the process, create a remarkably productive organization, like a miniature but incredibly successful business. O'Malley also realized that bees can teach managers a lot, identifying 25 powerful insights such as: Distribute authority - the queen bee delegates relentlessly and worker bees make daily decisions; Keep it simple - bees exchange only relevant information; and, Protect the future - when a lucrative vein of nectar is discovered, the entire colony doesn't rush off to mine it. Blending practical advice with interesting facts about the hive, "The Wisdom of Bees" is a useful and entertaining guide for any manager looking to get the most out of his or her organization.
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The easy way to ensure your business is prepared for anything If disaster struck, could your business continue to operate? It might be a fire, flood, storm, technical failure, or a quality control failure - whichever way, how can you minimize the risk of disruption to your business?
- RRP £16.99
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