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Our range of books on management techniques will help you discover the style of management that works best for you.

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Management Techniques Books

Our range of books on management techniques will help you discover the style of management that works best for you.

  • The Winning Formula

    David Coulthard

    Product Code: BUPDT
    Paperback
    *THE SUNDAY TIMES BESTSELLER* HOW DOES A PIT CREW CHANGE FOUR WHEELS IN 1.9 SECONDS? AND WHAT DOES THAT MEAN FOR A COMPANY LIKE BLACKBERRY? WHAT IS RON DENNIS' SECRET TO GOOD TIME MANAGEMENT? AND HOW CAN THAT HELP TV PRODUCERS? WHY IS F1 THE PERFECT EXAMPLE FOR LEADERSHIP, MOTIVATION AND STRATEGY? AND WHAT CAN WE LEARN FROM IT? In The Winning Formula, driver, commentator and entrepreneur David Coulthard opens the doors to the secretive world of F1 and reveals in simple, entertaining and utterly compelling terms how he has been able to master this mind-boggling variety of disciplines by applying the skills honed from his years at the top of the world's most demanding motorsport. By recounting his own stories, and combining them with first-hand experience of stellar individuals such as Lewis Hamilton, Ron Dennis, Sir Frank Williams, Christian Horner and Sebastian Vettel, Coulthard provides a fascinating fly-on-the-wall insight into F1 but at the same time offers an invaluable guide to the business of sport and the sport of business.
    • £8.39
    • RRP £8.99
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  • Coaching People

    Harvard Business School Press

    Product Code: BJHQN
    Paperback
    Most managers coach employees by giving them feedback and evaluating their performance, right? Wrong. Coaching differs markedly from other managerial functions. With its wealth of tips, worksheets, and self-assessments, this handy guide shows managers how to use coaching--not only to strengthen direct reports' skills but also to rev up their performance to unprecedented levels.
    • £6.99
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  • The Rules of Management

    Richard Templar

    Product Code: APKVM
    Paperback
    NOW WITH 10 NEW RULES A definitive code for managerial success Some people find management so easy. They appear to be natural leaders, painlessly negotiating the system, the politics, the people, and the targets. Is there something they know that the rest of us don't? Is it something we can all learn? The answer is a resounding yes. They know the Rules of management. These Rules are the guiding principles that show you how to inspire your team in a way that gets results. They will help you say the right thing, do the right thing, and know instinctively how to handle every situation. In this new edition of the international bestseller, Richard Templar has added 10 new Rules to help you make management even easier and your success greater. And when you are headhunted or promoted (again), nobody will be surprised. Least of all you. Others can be good. You'll be better.
    • £10.89
    • RRP £10.99
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  • The Event Manager's Bible 3rd Edition

    D. G. Conway,DG Conway

    Product Code: BWEHT
    Paperback
    Anyone responsible for organising a voluntary or public event will want to do it safely and well, complying with the legislation relating to different aspects of their event. This book will help you to research, plan, organise, manage and deliver any event, match, show, tournament or function that will be attended by more than a handful of people. You may be running a gymkhana, fete, fun run, steam fayre, half marathon, carnival, school sports day, jumble sale, tennis tournament, car boot sale, model aircraft show or even a huge pop festival or Formula 1 car race. Whatever it is, the principles are the same. As event manager you will need to research, plan, liaise with authorities, obtain permissions and licences, comply with legal requirements and then deliver the event to the public. Contents: 1. Introduction; 2. The event manager; 3. The event objective; 4. Planning the event; 5. Health & safety; 6. Type of event; 7. When to run the event; 8. Defining your target audience; 9. Audience size; 10. Advertising; 11. Event attractions; 12. Event requirements; 13. Accommodation and services; 14. Event site; 15. Traffic management; 16. Sign posting; 17. Permissions; 18. Car parking; 19. Radio communications; 20. Staffing; 21. First aid; 22. Security; 23. Insurance; 24. Emergency and normal procedures; 25. Formal presentation; 26. Event manager's manual; 27. Money; 28. Accounts; 29. Video diary/evidence; 30. Setting up; 31. Site maintenance; 32. Strip down/clear up; 33. Final debrief 34. Final report; 35. Conclusion; Annex A; Annex B; Index.
    • £14.29
    • RRP £16.99
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  • The Fearless Organization

    Amy C. Edmondson

    Product Code: BTABJ
    Hardback
    Conquer the most essential adaptation to the knowledge economy Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent--but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performance Create a culture where it's "safe" to express ideas, ask questions, and admit mistakes Nurture the level of engagement and candor required in today's knowledge economy Follow a step-by-step framework for establishing psychological safety in your team or organization Shed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy helps you bring about this most critical transformation.
    • £18.39
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  • Bringing Out the Best in Everyone You Coach

    Ginger Lapid-Bogda

    Product Code: BIJOM
    Hardback
    "Clearly written, well organized, and practical, we predict this will quickly become the 'standard' Enneagram coaching book for years to come." Don Richard Riso and Russ Hudson, bestselling authors of Personality Types and The Wisdom of the Enneagram Create powerful growth programs tailor-made for each employee! Whether you're a coach, manager, or mentor, the Enneagram System is a highly effective tool for creating self-aware employees that are easy to manage. Enneagram expert Ginger Lapid-Bogda explains how to use the system's nine number types to pinpoint each person's style, tap into his or her strengths, and design customized growth programs for each one. Cross-cultural and proven to be highly accurate, the Enneagram is the ideal tool for creating employees that: Communicate clearly Work more productively Collaborate effectively Make decisions with confidence Take personal responsibility Become better leaders Lapid-Bogda reveals which specific coaching techniques are the most effective based on individual style and provides a clear process for the three types of coaching: short-term, crisis, and long-term. Enneagram development time is shorter than in other programs, and results are clearer and longer-lasting. With Bringing Out the Best in Everyone You Coach, you have everything you need ensure that every employee exceeds his or her goals on a regular basis and contributes valuable talent to the entire business organization.
    • £18.79
    • RRP £21.99
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  • The Little Book of Big Management Theories

    Bob Bates

    Product Code: BDMKZ
    Paperback
    101 management theories from the world's best management thinkers - the fast, focussed and express route to success. As a busy manager, you need solutions to everyday work problems fast. The Little Book of Big Management Theories gives you access to the very best theories and models that every manager should know and be able to use. Cutting through the waffle and hype, McGrath and Bates concentrate on the theories that really matter to managers day-to-day. Each theory is covered in two pages - telling you what it is, how to use it and the questions you should be asking - so you can immediately apply your new knowledge in the real world. The Little Book of Big Management Theories will ensure you can: * Quickly resolve a wide range of practical management problems * Be a better, more decisive manager who gets the job done * Better motivate and influence your staff, colleagues and stakeholders * Improve your standing and demonstrate that you are ready for promotion All you need to know and how to apply it - in a nutshell.
    • £10.39
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  • Give and Take

    Adam Grant

    Product Code: AIPNZ
    Paperback
    The motivations behind today's most successful leaders and entrepreneurs come to a simple yet decisive explanation: there are people who give, people who take, people who match, and people who fake. Our world is filled with these givers, takers, matchers and fakers. Amazingly, those who succeed (not only personally but for their clients and companies) don't take or match. They give. (Although they're not necessarily philanthropic.) GIVE AND TAKE presents the fascinating secrets to givers' success. The results are unequivocal: givers gain big. Jack Welch, Richard Branson, Jon Huntsman Sr. - all of them are givers. In a world in which so many takers such as Bernard Madoff and Raj Rajaratnam have ruined lives and reputations, this book will reassure readers that the real power lies in becoming a giver. Since the vast majority of people aren't born givers, Grant not only presents the case for why givers win, he also offers their hidden strategies for winning.
    • £7.39
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  • Leadership and the One Minute Manager

    Kenneth H. Blanchard

    Product Code: AABCG
    Paperback
    Adapting one minute manager techniques to enable successful leadership to happen. Using different ways to motivate different kinds of people. Leadership and The One Minute Manager goes straight to the heart of management as it describes the effective, adaptive styles of Situational Leadership. In clear and simple terms it teaches how to become a flexible and successful leader, fitting your style to the needs of the individual and to the situation at hand, and using the One Minute Manager techniques to enhance the motivation of others.
    • £8.29
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  • Good to Great and the Social Sectors

    Jim Collins

    Product Code: AAMQX
    Paperback
    'We must reject the idea - well-intentioned, but dead wrong - that the primary path to greatness in the social sectors is to become "more like a business".' So begins this astonishingly blunt and timely manifesto by leading business thinker Jim Collins. Rejecting the belief, common among politicians, that all would be well in society if only the public sector operated more like the private sector, he sets out a radically new approach to creating successful hospitals, police forces, universities, charities, and other non-profit-making organisations. In the process he rejects many deep-rooted assumptions: that somehow it's possible to measure social bodies in purely financial terms; that they can be managed like traditional businesses; that they can be transformed simply by throwing money at them. Instead he argues for radical new attitudes and strategies, using the analytical approach and clear thinking that lie at the heart of Good to Great.
    • £5.89
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  • Elephants Before Unicorns

    Caroline Stokes

    Product Code: CAZHB
    Paperback
    Driven entrepreneurs seem to always be in search of their "unicorn" team-that match made in heaven that opens the door to freedom and endless possibility. Unfortunately, huge obstacles-the "elephants"-tend to get in the way. Bringing her expertise from HR to EQ, Caroline Stokes offers real-world solutions to the people management problems business owners like you face right now. Dive into this book and learn how to: Hire the right people by taking your time Build an onboarding process that fits your company culture and makes new hires feel welcome Keep employees happy, healthy, engaged, and educated so they always perform their best Think smart before acting so strategies are their most effective Adapt to industry trends and workforce shifts to earn the best results
    • £15.19
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  • Teams Unleashed

    Phillip Sandahl

    Product Code: CAYZX
    Paperback
    Teams Unleashed provides a systematic approach for coaching teams to sustainable high performance in organizations. The book describes the essential competencies and specific skills for coaching teams and provides exercises and activities for implementing them. Readers will find a research-based model and method with a carefully documented track record reinforced with practical tools to create an effective, collaborative team culture, transform team performance and reliably deliver results.
    • £18.39
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  • Everyone Deserves a Great Manager

    Scott Jeffrey Miller

    Product Code: CAYXH
    Paperback
    This book is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager, who want to become that manager their team deserves. FranklinCovey knows that managers are desperate for help - especially employees who go from managing tasks to managing people. They yearn for training and tools to help them become more confident, effective, and valued. This practical and inspirational guide offers the solution with guidance, tips and insights that are relevant, easily applicable, based on credible expertise, and will fit into the manager's hectic daily schedule. The focus of the book is to give managers the information they need in a way that they can absorb quickly. They can pick up a helpful tip in 10-minutes or glean an entire skill-set with a deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. The book has 29 skill-based chapters, which cover essential managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams. The book also includes over 30 unique tools, such as a prep worksheet for your next one-on-one and a list of over 100 behavioural questions for your next interview.
    • £11.99
    • RRP £14.99
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  • HBR's 10 Must Reads 2020

    Harvard Business Review

    Product Code: CAXXP
    Paperback
    The definitive management ideas of the year from Harvard Business Review. Includes the definitive ideas of the year, all in one place, selected by HBR's editors. Gives readers the opportunity to catch up on a year's worth of recent ideas from HBR quickly--or collect articles over time. Includes articles on leadership, strategy, and management by top thinkers in business today. Introduction written by HBR's editors. Audience: Leaders and aspiring leaders, particularly those familiar with Harvard Business Review and who want a recap of the year's ideas in management, or those who are new to the magazine and looking for a way to familiarize themselves with its content.
    • £16.99
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  • Practical Data Science with SAP

    Greg Foss

    Product Code: BZULQ
    Paperback
    Learn how to fuse today's data science tools and techniques with your SAP enterprise resource planning (ERP) system. With this practical guide, SAP veterans Greg Foss and Paul Modderman demonstrate how to use several data analysis tools to solve interesting problems with your SAP data. Data engineers and scientists will explore ways to add SAP data to their analysis processes, while SAP business analysts will learn practical methods for answering questions about the business. By focusing on grounded explanations of both SAP processes and data science tools, this book gives data scientists and business analysts powerful methods for discovering deep data truths. You'll explore: Examples of how data analysis can help you solve several SAP challenges Natural language processing for unlocking the secrets in text Data science techniques for data clustering and segmentation Methods for detecting anomalies in your SAP data Data visualization techniques for making your data come to life
    • £44.79
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  • The Six Conversations of a Brilliant Manager

    Alan J. Sears

    Product Code: BZUFK
    Paperback
    In The Six Conversations of a Brilliant Manager, Alan J. Sears distils over 20 years' experience as a management consultant and coach into six simple conversational structures that cover every management situation. A natural storyteller with a great narrative gift, Sears delivers his message in an entirely unique manner - as a work of business fiction. In this compelling and highly instructive tale you can follow the journey of newly promoted Operations Manager Sam Mitchell as he faces the everyday pressures and challenges of managing a team, and then relate his experiences to real life scenarios in your workplace. Conversation #1 - What can you do about that? Conversation #2 - Who should really own this? Conversation #3 - How should we be behaving? Conversation #4 - Who's really doing this? Conversation #5 - Where are we heading? Conversation #6 - How are we doing? This highly practical guide concludes with a simple how-to chapter, explaining why and how each conversation works, and when to use them, as well as providing accompanying tips and techniques. The Six Conversations of a Brilliant Manager is an instantly-applicable and hugely powerful toolkit for every manager and HR department looking to get the very best out of their people.
    • £8.99
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  • MBA Day by Day

    Chris Dalton

    Product Code: BZQJT
    Paperback
    MBA Day by Day will revolutionise how you work with the very best learning from the world's leading business schools. Learn how to apply MBA strategies, models and thinking to transform your career. An MBA can boost your salary, increase your professional reputation and expand your networking opportunities but it 's also very expensive. MBA Day by Day delivers many of the key benefits of a top-notch business education, without the hefty price tag and big-time investment and will guide, challenge and inspire you to better results, wherever you are in your career. Use the powerful combination of the best business models with your own experience and awareness to quickly develop the same game-changing thinking, tactical behaviours and dynamic strategies that MBA graduates know really work. Covering leadership, decision making, strategy, marketing and finance, you'll find out what it really takes to be a leader in business and use MBA strategies, models and thinking to take your business knowledge and practice to a brilliant new level - today, tomorrow and every day.
    • £13.59
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  • Superfast

    Sophie Devonshire

    Product Code: BZOJL
    Paperback
    *SHORTLISTED FOR BEST LEADERSHIP BOOK AT THE BUSINESS BOOK AWARDS* In today's fast-paced world, leaders need to move at speed. The rate of innovation and change in organisations and the challenges of impatient investors or shareholders mean leadership decisions must be quick, smart and deliver real impact. Superfast provides cutting edge inspiration and a host of exciting ideas about how to accelerate performance in an agile and thoughtful way, shedding new light on leading in a world which is fluid and uncertain. You'll learn the practical solutions to leadership questions which the most savvy global leaders employ, and map your own shortcut to personal and professional success. Leadership is not just about moving fast, however. Superfast will show you how to use your time in the smartest, most efficient way possible - slowing down when necessary to get decisions right and accelerating elsewhere to unlock growth. Stop waiting around. Superfast will give you the tools to lead well and make change happen.
    • £11.99
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  • The Social CEO

    Damian Corbet

    Product Code: BZHNT
    Hardback
    There remains a huge gulf in understanding by many leaders of what some are calling the Social Age - huge changes going on in society, enabling anyone with a smartphone to sign up to a social network and comment on anything and everything. Despite this revolution, which has been embraced by the masses, it is the people at the top of organizations who have been slowest to understand and adapt to it. While business leaders may feel that it's enough to hire social media managers and amend their marketing strategies, Damian Corbet shows why organizations need to do more to succeed in the Social Age - why CEOs need to `get social' to survive. The Social CEO sets out to educate and inspire senior leaders to embrace the Social Age, teaching them the hows and whys of utilising social media in order to make them stronger leaders. Social CEOs can effectively encourage engagement from their employees as well as other stakeholders and customers; they're better able to communicate their organization's objectives and values, gauge the climate in which they operate and improve their brand image. Offering invaluable contributions from industry-recognised experts in social business, The Social CEO explores the many aspects of leading in the Social Age, such as storytelling, personal branding, managing risk and public relations. With chapters also written by practising `social CEOs' working across a variety of sectors, from healthcare to sport, the book provides a wealth of insight into how social media can be used to gain a competitive advantage.
    • £17.99
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  • Higher Business Management Practice Papers

    Product Code: AKEMB
    Paperback 14 years +
    CfE Higher Business Management Practice Papers will help you to prepare for the look and feel of the exam. Practice Papers make perfect! Get ready for your CfE Higher Business Management exam with these four brand new practice papers that look just like the SQA exam - the best way to prepare for the big day! All the papers will provide extensive practice and reflect the type and level of questions students are likely to meet; the formats of different question papers and assessment methods; and the type of marking schemes used by the SQA. * Give yourself the best chance to excel with these original and full practice papers * Build your confidence with the type and level of questions you can expect in your SQA exam * Detailed answers to all of the questions show you exactly how your exam will be marked * Hints and tips throughout explain how to approach the different types of question * A topic index shows you where to find questions for any area you'd like to practise specifically
    • £6.99
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  • The Engagement Revolution

    Matt Stephens

    Product Code: BYLPZ
    Paperback
    How engaged are your employees, really? Companies talk about `employee engagement' and they accept its importance, yet strangely, they adopt out-dated methods when analysing and measuring this engagement. A leading engagement expert offers a new framework for taking the genuine pulse of a company - so that leaders and management can truly understand how their people are feeling and know what actions to take that result in better performance. Based on making results instantly and transparently available, and then determining with employees the real factors that lie within their feelings, managers can more easily assess the way they need to approach an issue. If, as the cliche goes, `people are a company's greatest asset', then ensuring their close engagement is essential for any company. This book argues powerfully for a radical new approach to employee engagement, based on understanding the minds and emotions of the people who work in organizations.
    • £10.39
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  • Speak Up

    Megan Reitz

    Product Code: BYGQZ
    Paperback
    "A powerful book on an important topic. Speak Up helps us understand the subtle elements that contribute to our holding back valuable ideas and observations. Their TRUTH framework - which is as practical as it is rigorous - identifies essential elements to help individuals find their voice. " Amy Edmondson, Professor, Harvard Business School, Author, The Fearless Organization (Wiley, 2019) What you say or don't say in a conversation can have life-defining consequences on ourselves and those around us. Speak Up helps you to navigate power differences so you can speak up with confidence and enable others to find their voice in a way that will be heard. Our day-to-day conversations define how we see ourselves and how we're seen. The choices we make about what to say and who to say it to are decisive factors in whether we get promoted, or side-lined. Whether we steer clear of trouble, or find ourselves in it up to our necks. With daily scandals hitting the headlines and the continuous need to innovate to survive, creating a more honest, open, fulfilling and productive workplace has never been more pressing. Our conversational choices harness the ideas and intelligence of the people we work with, or result in that revolutionary concept never seeing the light of day. They make us feel proud or ashamed of ourselves for what we have or have not said. They cause us to flourish and feel motivated, or result in us feeling dissatisfied and resentful. Speak Up helps you to navigate power differences and speak up with confidence in a way that you will be heard. But it's no good speaking up if there isn't anyone listening so we also help you to understand how your power enables others to speak up and how it might silence them.
    • £11.99
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  • The 80 Minute MBA

    Richard Reeves

    Product Code: BYANC
    Paperback
    The fully revised new edition of the international bestseller THE 80 MINUTE MBA is your short-cut to business brilliance. A traditional MBA is for either the time-rich, very wealthy or lucky few with a generous corporate sponsor. So what happens if you want to get a hit of high-quality business inspiration without spending two years back at school? THE 80 MINUTE MBA is the gateway to fresh thinking, in less time than it takes a standard meeting to get past coffee and donuts. The MBA-in-a-box book is old hat. Managers need the encouragement to think differently, not in the same straight lines. THE 80 MINUTE MBA is an injection of inspiration, creative thinking and dynamic approaches which will help you see the world of business differently. Stimulating new material brings this edition right up to date with critical business thinking. Including a new chapter on the platform economy and fresh technology and social media examples this book will energize and inspire you in equal measure.
    • £7.99
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  • You Can't Know It All

    Wanda Wallace

    Product Code: BYAEL
    Hardback
    Make the move from star contributor to exceptional leader in this long overdue hands-on guide. Today's organizations are packed full of experts in every area from marketing to sales to IT. Many of these people are also leaders, heading teams or departments. They lead because they know more than the rest of their group. They are followed because of their credibility as experts. Yet, the toughest transition in business comes when expert leaders are asked to move beyond their expertise and lead a larger group, they struggle with how to span a broad area without trying to become the expert in every aspect. In Wanda Wallace's experience, this move-from expert to spanning leader-requires a new mindset about how to lead. Wallace explains what few people understand-how to add value as a leader when you're spanning an ever growing set of responsibilities. In You Can't Know It All, Wallace presents the coaching model she has developed to address this challenging transition. She provides tools and strategies for individuals to navigate their new roles and learn to combine their expertise with their leadership responsibilities. She also offers essential advice on the fundamental change in mindset that this requires. Not just for novice managers, this invaluable handbook offers human resources professionals and mentors insights into why their company's star performer may be suddenly floundering, and offers essential tools to guide them.
    • £17.60
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