Management of Specific Areas
Meetings are important business and social activities. However, research suggests that meetings engulf as much as 60 per cent of the time we spend at work. Despite their necessity and the costs involved, many meetings are organized by individuals who have other full-time responsibilities and lack the formal training and experience to ensure their successful planning and execution. "How to Manage Meetings" provides much-needed guidance on how to get meetings right. Readers should be able to reap the rewards from appropriate preparation, maximizing participation, understanding group dynamics, effective chairing, and how to follow up effectively after a meeting has taken place. This fully revised second edition includes new content on electronic and virtual meetings, a new chapter on improving a group's thinking and additional guidance on how best to prepare for a meeting from the perspective of three key roles: Chair, Administrator and Participant.
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Leadership is second only to classroom instruction as an influence on student achievement. Strong leadership can potentially unleash latent capacities that already exist in an organization. The authors, after five years of research, could not find a single documented case of a school that managed to turn around its student achievement trajectory in the absence of talented leadership. This thoroughly researched book examines all types of leaders: from the school principal to the teacher leader. The authors also look closely at each organizational level in the school system-school, classroom, community, district, and state.
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ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. * Understanding how ITIL can help you* Getting to grips with ITIL processes and the service lifecycle * Implementing ITIL into your day to day work* Learn key skills in planning and carrying out design and implementation projects
- RRP £21.99
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The team management secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Team Management Includes how to: * Understand how different personalities interact in a team * Set up clear structures and goals for your team * Implement change effectively and as painlessly as possible * Overcome personality clashes and team difficulties * Manage your team so that it delivers fantastic results
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A NEW EDITION OF THE GROUNDBREAKING BOOK A new edition - revised and updated with over 100 pages of new material - of the groundbreaking book that brings the principles of organizational learning to today's schools and classrooms. A unique collaboration between the celebrated management thinker and Fifth Discipline author Peter Senge, and a team of renowned educators and organizational change leaders, the revised edition of Schools The Learn addresses the new and unique pressures on our educational system that have emerged since the book's initial publication in 2000. In a fast-changing world where school populations are increasingly diverse, children live in ever-more-complex social and media environments, standardized tests are applied as overly simplistic "quick fixes," and advances in science and technology continue to accelerate, the pressures on our educational system are inescapable. Schools That Learn offers a much-needed way to open dialogue about these problems - and provides pragmatic opportunities to transform school systems into learning organizations. Drawing on observations and advice from more than 70 writers and experts on schools and education, this book features: * methods for implementing organizational learning and explanations of why they work * compelling stories and anecdotes from the "field" - classrooms, schools, and communities * charts, tables and diagrams to illustrate systems thinking and other practices * guiding principles for how to apply innovative practices in all types of school systems Schools That Learn is the essential guide for anyone who cares about the future of education and keeping our nation's schools competitive in our fast-changing world.
- RRP £19.99
Everything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Includes a DVD that features valuable study aids such as flash cards, mock exams, sample questions, and more If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
- RRP £24.99
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Department chairs name "difficult people" or "problem faculty" as the most pressing issue they face. Coming into the position from a faculty role, as most do, department chairs have little or no training in dealing with their colleagues when they exhibit aggressive behavior, bullying, lack of collegiality, or other varieties of challenging behavior. Yet the chair's ability to handle people and situations appropriately is key not just to his or her success in the role but also to the department's and its members' ability to function productively. Here, Kent Crookston provides a practical, focused, on-the-ground approach to help chairs learn to deal with challenging colleagues. Based on the literature in the field as well as on his own research and experience, he outlines six steps for successfully dealing with any kind of a challenging colleague.
- RRP £35.99
"A book that every academic leader should read and put into practice." (Kim Cameron, associate dean of executive education, Ross School of Business, University of Michigan Praise for Positive Academic Leadership). "Buller has produced a book that every academic leader should read and put into practice. Positive Academic Leadership pulls together an amazing array of scientific findings and practical guidelines that will be invaluable for academic leaders looking to improve themselves and their institutions." (Kim Cameron, associate dean, William Russell Professor of Management and Organizations, Ross School of Business; professor of higher education, School of Education, University of Michigan). "If I had a magic wand and could make one wish for all of higher education, it would be that we had better institutional leadership. Whether one is a chair, dean, provost, president, or on the Board of Trustees, this book can make a world of difference in your ability to provide that leadership!" (L. Dee Fink, author, Creating Significant Learning Experiences; former president, Professional and Organizational Development Network in Higher Education). "Buller's book brings hope for leadership in higher education by emphasizing the importance of a positive approach that empowers and inspires others. Positive Academic Leadership has the potential to transform higher education for the benefit of students, faculty, and ultimately our communities and our world." (Kina S. Mallard, provost and vice president of academic affairs, Carson-Newman University). "Academic leaders who find themselves engulfed in negative thinking and considering only damage control scenarios for pressing issues will want to read this book. Employing what Jeffrey Buller calls 'positive academic leadership' is, I believe, essential to transforming feelings of despair into constructive leadership." (Mary Lou Higgerson, vice president for academic affairs, emerita, Baldwin Wallace University). "I can't recall reading any book on leadership that is more applicable to the work of faculty development. Every academic leader - faculty member, chair, dean, or campus administrator - will benefit from Jeffrey Buller's evidence-based model and practices of positive academic leadership." (Mary Deane Sorcinelli, associate provost for faculty development, University of Massachusetts Amherst).
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'All education is self-education and, as teachers, we can only provide the environment for children's self-education...where children can educate themselves according to their own destinies.' -- Rudolf Steiner This radical book seeks to shift the governance of Steiner-Waldorf schools from a structural to a dynamic approach. Jon McAlice argues that for teachers to help children 'practice the art of self-education', they must themselves model confident, honest self-governance. He shows how this ideal can come about by teachers, parents and students working together. He addresses issues of trust and colleagiality, authenticity, and self-development, and provides the tools and language that schools will need to make progress in this important area.
- RRP £14.99
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Make your school soar by escalating trust between teachers, students, and families Trust is an essential element in all healthy relationships, and the relationships that exist in your school are no different. How can your school leaders or teachers cultivate trust? How can your institution maintain trust once it is established? These are the questions addressed and answered in Trust Matters: Leadership for Successful Schools, 2nd Edition. The book delves into the helpful research that has been conducted on the topic of trust in school. Although rich with research data, Trust Matters also contains practical advice and strategies ready to be implemented. This second edition expands upon the role of trust between teachers and students, teachers and administrators, and schools and families. Trust Matters: Leadership for Successful Schools also covers a range of sub-topics relevant to trust in school. All chapters in the text have questions for reflection and discussion. Engaging chapters such as "Teachers Trust One Another" and "Fostering Trust with Students" have thought-provoking trust-building questions and activities you can use in the classroom or in faculty meetings. This valuable resource: Examines ways to cultivate trust Shares techniques and practices that help maintain trust Advises leaders of ways to include families in the school's circle of trust Addresses the by-products of betrayed trust and how to restore it With suspicion being the new norm within schools today, Trust Matters is the book your school needs to help it rise above. It shows just how much trust matters in all school relationships-administrator to teacher; teacher to student; school to family-and in all successful institutions.
- RRP £26.99
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The missing how-to manual for being an effective team leader The Art of Coaching Teams is the manual you never received when you signed on to lead a team. Being a great teacher is one thing, but leading a team, or team development, is an entirely different dynamic. Your successes are public, but so are your failures and there's no specific rubric or curriculum to give you direction. Team development is an art form, and this book is your how-to guide to doing it effectively. You'll learn the administrative tasks that keep your team on track, and you'll gain access to a wealth of downloadable tools that simplify the "getting organized" process. Just as importantly, you'll explore what it means to be the kind of leader that can bring people together to accomplish difficult tasks. You'll find practical suggestions, tools, and clear instructions for the logistics of team development as well as for building trust, developing healthy communication, and managing conflict. Inside these pages you'll find concrete guidance on: * Designing agendas, making decisions, establishing effective protocols, and more * Boosting your resilience, understanding and managing your emotions, and meeting your goals * Cultivating your team's emotional intelligence and dealing with cynicism * Utilizing practical tools to create a customized framework for developing highly effective teams There is no universal formula for building a great team, because every team is different. Different skills, abilities, personalities, and goals make a one-size-fits-all approach ineffective at best. Instead, The Art of Coaching Teams provides a practical framework to help you develop your group as a whole, and keep the team moving toward their common goals.
- RRP £27.99
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The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
- RRP £23.00
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'The New Middle Leader's Handbook' is the definitive go-to guide for all educators looking to take the leap into middle leadership, those wanting to become better middle leaders, or senior leaders seeking an authoritative manual for their school's middle leadership. Innovatively organised into chapters around the school year, taking readers from August to July and covering the full range of problems, challenges and opportunities they face in one of the most important roles in the school, and providing them with a framework to strategically plan and shape their year. Readers can use the book to structure their work into manageable portions while tailoring its content to their own personal school context, and its many activities and resources will provide opportunities for reflection, analysis and creative thinking.Operating as a practical manual and designed for easy reference, the book proposes methods, systems and procedures for: developing a personal leadership style; managing and driving dynamic change; building a successful team and challenging resistance; challenging underperformance of staff and students; using performance management to drive improvement; monitoring the quality of teaching and learning; tracking and measuring progress; preparing for inspection or internal review, including the self-evaluation process; organising meetings and leading professional development, including the use of the coaching model; prioritising workload and maintaining a work/life balance; developing a strategic learning and development plan; creating a culture of positive behaviour, aspiration and high expectations; innovating in teaching and learning; and designing a creative curriculum and curriculum enrichment. In addition, the book will guide those wishing to step up to middle leadership through the application and interview process, providing common-sense advice on the experience and skills required to become a successful middle leader. At its core, the book will be a source of stability for middle leaders that helps them to establish working principles that transcend changes to examinations, inspection criteria or DfE guidance. It offers inspiration and enable a reflective approach to the role. The book is comprehensive and knowledgeable, but crucially, accessible, written in a style that will eschew overly academic theorising, trendy soundbites or patronising waffle. In its final chapters, it looks beyond the first year to provide guidance on long-term strategic planning, career development and bridging the gap between middle and senior leadership. In short, 'The New Middle Leader's Handbook' will be the only book that an aspiring or current middle leader will ever need.
- RRP £18.00
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As a teacher in an inner-city school, Lucy Crehan was exasperated with ever-changing government policy claiming to be based on lessons from 'top-performing' education systems. She became curious about what was really going on in classrooms of the countries whose teenagers ranked top in the world in reading, maths and science. Determined to dig deeper, Lucy set off on a personal educational odyssey through Finland, Japan, Singapore, Shanghai and Canada, teaching in schools, immersing herself in their very different cultures and discovering the surprising truths about school life that don't appear in the charts and graphs. Cleverlands documents her journey, weaving together her experiences with research on policy, history, psychology and culture to offer extensive new insights and provide answers to three fundamental questions: How do these countries achieve their high scores? What can others learn from them? And what is the price of this success?
- RRP £16.99
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Educational Leadership for a More Sustainable World argues that current crises in educational policies and practice, including the recruitment and retention of educational leaders, ultimately derive from the interactions between four key challenges which also underpin current global and societal issues of sustainability: A culture of consumption Global energy demands Climate change Emerging population patterns Mike Bottery argues that problems in dealing with these four global challenges, as well as many crises in education, are in large part due to a failure to appreciate their complex interactions and effects, and of the need for sufficiently complex responses. The result is that many policies in many areas hinder rather than facilitate appropriate solutions. However, by showing that the dynamics of crises in educational sustainability have many similarities to those of global systems, this book argues that the adoption of a number of core practices and values can help educational leaders develop greater sustainability, not only in their own area of activity but can also help them make a valuable contribution to greater sustainability at the global level as well.
Successful School Leadership identifies the characteristics, behaviours and practices of successful and effective school leaders through the adoption of a systemic view of the quality of school organizations. Edited by Petros Pashiardis and Olof Johansson, chapters explore the similarities and differences between successful and effective school leaders and across various socioeconomic contexts. Capitalizing on the experiences of the international contributor team, this book will inform the preparation and further development provided to school leaders in an era where ministries of education, universities and multinational organisations (such as the OECD) are increasingly interested in the leadership of our schools. Systematic analyses of multi-perspective data provided from around the world and offers the readers a comprehensive picture of the key behaviours and practices central to successful and effective school leadership. An original contribution to the theoretical perspectives on the subject is derived through insights from empirical research, case studies, and bibliographical literature from the field.
Fully updated with the 2015 policy updates from the Department for Education and published in partnership with the National Education Trust, this book provides essential information and advice to help schools make best use of the Pupil Premium grant and improve outcomes for disadvantaged learners. The author is a recognised national expert on the Pupil Premium. He has visited more than 200 schools and has spoken with over 1000 school leaders and here he shares examples of innovation and excellence in their use of the additional funding. Featuring a foreword by Sir John Dunford, DfE Pupil Premium Champion.
- RRP £10.00
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The number of international schools has grown exponentially and many have become highly complex multi-million euro/yen/dollar organisations. This development puts tremendous pressure on board members, many of whom are committed to the school but have limited time to be truly effective in their role. Governance in International Schools is a handbook for international boards, fitting within the ECIS Sustainable International School Governance programme.*****The programme exists in order to: move governance practices beyond accreditation compliance and towards a sustainable commitment to creating value for all stakeholders; provide training for board members, trustees and proprietors; support start-up and emerging international schools; and bring additional benefits to the work of business managers, administration managers and marketing and development directors of international schools.
- RRP £15.00
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The author of Six Secrets of Change describes how and why the principal's role must change to maximize student achievement Principals are often called the second most crucial in-school influencers (after teachers) of student learning. But what should the principal do in order to maximize student achievement? One of the best-known leadership authors in education, Fullan explains why the answer lies neither in micro-managing instruction nor in autonomous entrepreneurialism. He shows systematically how the principal's role should change, demonstrating how it can be done in short order, at scale. Reveals the three key roles that administrators must play in today's schools Explains how to choose the right versus wrong drivers of school success Filled with "action items" to help implement Fullan's program effectively Includes strategies that have been successfully field-tested in schools across the United States and Canada
- RRP £22.99
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Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. * Review the information needed for all five Lifecycle exams * Examine real-life examples of how these concepts are applied * Gain a deeper understanding of each of the process areas * Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
- RRP £50.00
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The Art of Standing Out is the culmination of 18 years' experience as a headteacher for Andrew Morrish, who has a proven and unblemished record for transforming challenging schools - and one that few Headteachers can match. As a founder CEO of a successful MAT, National Leader of Education, speaker and blogger, Andrew shares the journey from special measures to outstanding - and shows readers clearly and simply how it is possible to create a standout school. Drawing on Andrew's time as Head at two schools led from special measures to outstanding (he is currently aiming for a hat-trick, having taken sponsorship just four terms ago), The Art of Standing Out is a unique blend of personal insights and tried-and-tested strategies to help school leaders create schools that are celebrated far beyond simple Ofsted categorisation. Practical, personal and multi-faceted, The Art of Standing Out is a powerful, must-read blueprint for Heads, leadership teams and governors at schools with world-class ambitions.
Learn SAP's real estate management integrated solution to effectively manage the real estate portfolio at your organization. You will configure SAP REFX for business scenarios covering solutions from master data to financial posting and reporting. You will address all phases of the real estate life cycle, including real estate acquisition or disposal, portfolio management, and property and technical management. To succeed in today's global and highly competitive economy, asset optimization in real estate management has become a strategic task. Organizations need to ensure insight into their property portfolio to make informed decisions, improve portfolio performance, and reduce compliance costs. Sophisticated solutions are needed to manage changing consumer demands and the global workforce as well as information management, compliance adherence, and leasing and property management. SAP Flexible Real Estate Management by Daithankar is a full-featured book that integrates REFX with Controlling (CO), Plant and Maintenance (PM), CRM, SAP AA (ssset accounting), and SAP PS (project systems). You will refer to real-world, practical examples to illustrate configuration concepts and processes, and learn in an interactive, hands-on way through the use of screenshots, menu paths, and transaction codes throughout the book. What You Will Learn: * Understand the SAP REFX Solutions landscape and industry best practices for SAP REFX implementation * Configure SAP REFX * Integrate REFX with other modules* Understand how processes are supported by SAP REFX Who This Book Is For: CIOs/CEOs of organizations with real estate portfolios, SAP REFX purchasing decision makers, SAP REFX pre-sales teams, SAP REFX implementation/AMS consultants *
There is a misconception, within the teaching profession and the general public, that Ofsted, the Health and Safety Executive and the establishment are against children being exposed to danger and that schools are prevented from giving children experiences which involve risk. Mike Fairclough, headmaster at West Rise Junior School, has blown that theory out of the water. In the superb Playing With Fire, Mike urges all schools to follow his lead, empowering other Heads and their schools to provide activities for their pupils which include an element of risk and danger. With entertaining and visual examples of his work at West Rise, including bee keeping, water buffalo breeding, shooting, archery, Forest School, paddle boarding, and skinning rabbits, Mike breezily demonstrates how teething problems and mistakes are part and parcel of risk-taking and should be embraced. The result is an empowering book that urges educators to cultivate their own resilience, courage and trust in the same way that we are hoping to foster those qualities within our students.
- RRP £14.00
Professor Sonia Blandford, founder and CEO of the award winning charity Achievement for All and listed as one of Debrett's 500 most influential for 2015, has written four books due out this Autumn. They each share the lessons that can be learned from the thousands of schools who have signed up to Achievement for All's high impact approach to education and who have bought into the charity's commitment to close the achievement gap in Britain's schools.LOVE TO TEACH takes a fresh look at the challenges facing teaching staff today and explores how they can meet them in a way that optimises both their sense of wellbeing and job satisfaction and ensures that every pupil in their class makes progress above national expectations.
- RRP £12.00
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