Our delivery times are based on the number of working days (Monday to Friday) by which you should expect to receive your order. Delivery times may vary during our busiest trading periods.
You are able to track all of your orders (including postal and telephone orders) in the My Account area of the site.
If your order is overdue and the order is not showing as despatched in Your Orders, please contact Customer Services by calling 0345 602 3030 or using our Enquiry Form and we will be happy to help track your order for you.
Please see the Our Policies section for more information.
For information on our International Delivery service please see our International Delivery section.