Ordering

Cancelling an Order

If you wish to cancel your order, you are able to do so by notifying our Customer Services team prior to receiving your delivery or within the 14 day period that follows. If your order has not yet been despatched, we will immediately cancel delivery and arrange for a full refund that will be processed within 21 days. If your order has already been despatched when you choose to cancel, please follow our Returns Policy.

Cancelling an International Delivery Order

For information on cancellations and returns of orders placed outside of the United Kingdom, please see our International Returns and Cancellation Policies.