What is VIP Passport?
VIP Passport rewards loyal Book People customers with a range of exciting benefits including:
- A free delivery upgrade to Priority Service*
- Exclusive books and offers**
- Exclusive use of a priority phone number
- A friendly, dedicated Customer Services team
How do I become a VIP?
All you have to do is order from us four times within 12 months – it’s that simple!
Every time you place an order of any value, you will receive a stamp. When you have four stamps, you will be entitled to all the benefits VIP Passport brings.
To check the progress of your VIP Passport account, sign in to your account and then go to the ‘VIP Passport’ section. Here, you will find your current status and be able to see how many stamps you have acquired so far.
Your membership starts from the date you make your fourth order and will run for 12 months. All you have to do to remain VIP memberhip is order four times during your 12-month membership.
Priority Service upgrade applies to orders eligible for standard delivery. A charge of £2.95 applies to UK orders under £15. We will aim to deliver any order with Priority Service within three working days of the order being placed. Please note, Terms and Conditions apply and due to carrier restrictions, our Priority Service is not available to the following postcodes:
AB1-99, BT1-99, DD8-11, GY1-99, HS1-99, IM1-99, IV1-23, 25-27, 30-32, 36, 40-56, JE1-99, KA27-28, KW1-3, 5-17, PA20-49, 60-78, PH19-26, 30-44, 49-50, PO30-41, TR21-25, ZE1-99.
** Some books and promotions are offered to VIP Passport members as an exclusive preview. They may become available to all other customers at a later date.
What if I am already a VIP Passport member?
You may still want to check the ‘VIP Passport’ section to find out when your membership expires and how many stamps you need to make sure that you remain a VIP.
I am an international customer. Can I become a VIP?
We are very sorry but VIP Passport is currently only available to our customers registered in the UK.