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Delivering Happiness - 9781455508907

Product Details

  • Product code: AEBMP
  • ISBN: 9781455508907
  • Publisher: Little, Brown & Company
  • Format: Paperback
  • Dimensions: 11.3cm x 17.2cm
  • Pages: 304
  • Publish date: 05/04/2012

Delivering Happiness (Paperback)

Delivering Happiness - 9781455508907

Tony Hsieh


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*Pay brand-new employees $2,000 to quit *Make customer service the responsibility of the entire company-not just a department *Focus on company culture as the no.1 priority *Apply research from the science of happiness to running a business *Help employees grow-both personally and professionally *Seek to change the world *Oh, and make money too ...Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

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Product Details

  • Product code: AEBMP
  • ISBN: 9781455508907
  • Publisher: Little, Brown & Company
  • Format: Paperback
  • Dimensions: 11.3cm x 17.2cm
  • Pages: 304
  • Publish date: 05/04/2012

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  • Our price £7.09
  • RRP £7.99
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