Five Star Service (Paperback)

Michael Heppell

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Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!


Product Details

  • Product code: APBZL
  • ISBN: 9781292100203
  • Publisher: Pearson Education Limited
  • Format: Paperback
  • Dimensions: 13.9cm x 21.6cm
  • Pages: 296
  • Publish date: Thu Sep 17 00:00:00 BST 2015
  • Book points: 10

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