If it is so Good to Talk, Why is it so Hard? (Paperback)

Communication is the key to success in life - both personally and professionally. Focuses on the neurophysiological roots of poor communication and how to address them. Helps to develop important skills to use in conversation. `Talk to them.' `Have the conversation.' `You have to tell them.' We have probably all been there, whether it was the advice of someone close to us, or our own inner voice. It is always good advice, but some conversations are hard. We just cannot get the words out. Or we try our best but someone gets angry, or defensive, and it all goes horribly wrong. Maybe we think we got our point across, but it turns out that no-one was listening. Or, perhaps, that was us? What would life be like if feeling understood - by your family, by your colleagues, by your friends, even by those you strongly disagree with - was a regular experience? If it is so Good to Talk, Why is it so Hard? brings together the latest neuroscientific research, ancient wisdom and the author's own experience of helping families through their hardest conversations. It explores why those shutters come down so easily and, through a series of guided reflections, shows us how we can rediscover the power of conversation.